Patient Services Front Desk Specialist

Capital Health; Nottingham; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading health system in the Nottingham area is seeking a Receptionist to manage patient calls, schedule appointments, and ensure accurate patient registration. The ideal candidate will have a high school diploma and at least one year of experience in a healthcare setting or customer service. Strong communication skills and familiarity with medical terminology are essential. Comprehensive benefits package includes medical, dental, and retirement plans. This is a full-time position with competitive compensation in the range of $17.00 - $24.70 per hour.

Benefits

Medical Plan

Prescription drug coverage

Dental Plan

Vision Plan

Flexible Spending Account

Retirement Savings Plan

Paid Time-Off Program

Qualifications

• One year experience as a receptionist or clerk in a healthcare environment.
• Medical assistant or medical office technician certification preferred.

Responsibilities

• Answer telephones promptly and courteously, handling multiple phone lines.
• Schedule and cancel appointments using established office guidelines.
• Perform registration ensuring demographic and insurance information is accurate.
• Collect co-payments and outstanding balances at check-in.

Skills

Excellent communication skills

Interpersonal skills

Familiarity with medical terminology

Proficient computer skills

Education

High School diploma or equivalent

Tools

Basic Microsoft Office

Excel spreadsheets

Job description

A leading health system in the Nottingham area is seeking a Receptionist to manage patient calls, schedule appointments, and ensure accurate patient registration. The ideal candidate will have a high school diploma and at least one year of experience in a healthcare setting or customer service. Strong communication skills and familiarity with medical terminology are essential. Comprehensive benefits package includes medical, dental, and retirement plans. This is a full-time position with competitive compensation in the range of $17.00 - $24.70 per hour.