Construction Equipment Hire Coordinator

MEP Hire; Harlow; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading hire company in England seeks a confident and organized Hire Controller to join their busy team. The role involves processing hire requests, coordinating equipment deliveries, and providing excellent service to construction industry customers. Ideal candidates will thrive in a fast-paced office environment, possess strong customer service skills, and have a keen eye for detail. Additional perks like salary sacrifice pension and discounts are offered.

Benefits

Salary sacrifice pension

Free Tool Hire

Life Assurance cover 3x salary

Learning & Development opportunities

Cycle to work scheme

Employee discounts

Qualifications

• Confident communicator with strong customer service.
• Proven ability to manage multiple tasks efficiently.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Respond to customer inquiries via telephone and email.
• Process hire requests accurately using management systems.
• Coordinate equipment deliveries with operational teams.
• Maintain accurate customer and hire records.
• Assist with stock control and resolve service issues.

Skills

Customer service focus

Strong attention to detail

Professional telephone manner

Ability to manage multiple tasks

Solution-focused under pressure

Comfortable using MS Office

Experience with hire management systems

Team player

Tools

G42

MS Office

Job description

A leading hire company in England seeks a confident and organized Hire Controller to join their busy team. The role involves processing hire requests, coordinating equipment deliveries, and providing excellent service to construction industry customers. Ideal candidates will thrive in a fast-paced office environment, possess strong customer service skills, and have a keen eye for detail. Additional perks like salary sacrifice pension and discounts are offered.