Aviation Product Specialist - Customer Training & Support

TC Industries Of Canada Company; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading aviation solutions provider is hiring a Product Specialist in London to contribute to product training and management. The role requires expertise in Technical Records and related fields, along with outstanding communication and problem-solving skills. The Specialist will liaise with customers, assist in software issue resolution, and conduct training. With a focus on customer service, this position involves significant travel for project implementations. The ideal candidate must possess a Bachelor's Degree and experience in aviation software.

Qualifications

• 3-5 years of experience in the aviation field.
• Proficiency in the English language, additional languages preferred.
• Must have excellent teamwork and problem-solving skills.

Responsibilities

• Act as a liaison between airline customers and programming department.
• Identify, research, and resolve technical and software problems.
• Conduct on-site or remote customer training.

Skills

Technical Records

Outstanding Communication Skills

Problem-Solving

Customer Service

Education

Bachelor’s Degree in Aviation, Business or related field

Tools

Trax or similar aviation maintenance software

Job description

A leading aviation solutions provider is hiring a Product Specialist in London to contribute to product training and management. The role requires expertise in Technical Records and related fields, along with outstanding communication and problem-solving skills. The Specialist will liaise with customers, assist in software issue resolution, and conduct training. With a focus on customer service, this position involves significant travel for project implementations. The ideal candidate must possess a Bachelor's Degree and experience in aviation software.