Luxury Retail Assistant Manager - Lead Brand Experience

Swarovski; Bromley; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading luxury brand in Bromley is seeking an Assistant Store Manager to provide exceptional customer service and lead a passionate team. The ideal candidate will have 1-2 years of retail experience, a strong interest in luxury fashion, and proficient coaching skills. You will be responsible for building customer relationships, enhancing team performance, and implementing sales strategies. This role offers a competitive salary and generous benefits, contributing to a rewarding career within a global brand.

Benefits

Competitive salary

Monthly bonus scheme

Generous staff discount

Enhanced holiday entitlement

Employee Assistance Programme access

Qualifications

• 1–2 years’ experience in a multicultural retail environment.
• Experience/keen interest in luxury fashion, cosmetics, or lifestyle brands.
• Ability to establish trustful relationships.

Responsibilities

• Strive for excellence in customer interactions.
• Build a loyal portfolio of customers.
• Support recruitment and coach the team.
• Implement monthly service and sales plans.

Skills

Leadership skills

Customer relationship building

Digital proficiency

Coaching skills

Job description

A leading luxury brand in Bromley is seeking an Assistant Store Manager to provide exceptional customer service and lead a passionate team. The ideal candidate will have 1-2 years of retail experience, a strong interest in luxury fashion, and proficient coaching skills. You will be responsible for building customer relationships, enhancing team performance, and implementing sales strategies. This role offers a competitive salary and generous benefits, contributing to a rewarding career within a global brand.