Asset Manager

Loc8me Limited; Manchester; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A growing student lettings company based in Manchester is seeking an Asset Manager to enhance relationships with landlords and tenants while ensuring compliance and satisfaction. You will manage all aspects of your property portfolio, including communications, inspections, and maintenance jobs. The ideal candidate must have at least 2 years in customer service and 1 year in property management, showcasing strong organizational and communication skills. This role offers a full-time, permanent position with competitive salary based on experience.

Benefits

Competitive salary depending on experience

Opportunities for personal development

Working alongside great people

Qualifications

• Minimum 2 years customer service experience required.
• At least 1 year experience in property management preferred.
• Driving licence required and personal car preferred.

Responsibilities

• Develop and maintain relationships with Landlords, Tenants, and Contractors.
• Manage communications via phone, email, and WhatsApp.
• Conduct inspections of properties to maintain compliance.
• Organize End of Tenancy check-outs and deposit returns.

Skills

Excellent organisational skills

Excellent communication skills

Self-motivated

Ability to prioritize workload

Flexible and adaptable

Job description

loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.

We are looking for an Asset Manager to work as part of the Asset Management team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As an Asset Manager, you will be responsible for dealing with all management aspects of your allocated property portfolio.

Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a “get stuck in attitude”.

Why come and work with us

• You’ll be part of a company that values innovation and alternative thinking
• We invest in and value personal development
• You’ll be part of an audaciously ambitious and growing company
• You’ll be working alongside great people

Key duties and requirements include:

• Developing and maintaining great relationships with Landlords, Tenants, and Contractors
• Receive and allocate maintenance jobs and processing of invoices
• Manage communications via phone, email, and WhatsApp
• Conduct inspections of properties during Tenancies and ensure properties compliance is maintained
• Organise end of Tenancy check-outs and deposit returns
• Organise tenancy move-in and inventories
• Utility Management
• Offering investment advice on landlords' current and new portfolios
• Assist with the undertaking of floor plans and carrying out FRAs & Legionnaires
• Assist with the accounts team to ensure landlord, tenant and contractor ledgers are updated and correct

Essential skills:

• Excellent organisational skills
• Excellent communication skills in order to provide a high-quality to service to all customers
• The ability to see a job through from start to finish
• Experience in asset management (within the property industry preferred)
• Self-motivated and ability to work on own initiative
• Ability to prioritise workload and work to deadlines
• Flexible and adaptable in approach to work

Additional information

Details

• Hours of work: 9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm
• Competitive Salary depending on experience
• Driving licence required and personal car preferred

Job Types: Full-time, Permanent

Experience:

• Customer service: 2 years (required)
• Property management: 1 year (required)

Licence/Certification:

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