Nightshift Store Leader: Customer & Trading

Sainsbury's Supermarkets Ltd; Wolverhampton; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading supermarket chain is seeking a Customer and Trading Manager for Nightshift in Wolverhampton. You will lead a team overnight, ensuring that operations run smoothly and standards are met for customer service. Previous line management experience and comfortability with nightshifts are essential. The role offers benefits such as a discount card, annual bonuses, and pension contributions. Join us to provide a supportive and inclusive working environment.

Benefits

10% discount on shopping

Annual bonus scheme

Free food and drinks for colleagues

Generous holiday entitlement

Pension matching 4-7.5%

Sainsbury’s share scheme

Well-being support

Cycle to Work scheme

Special offers on gym memberships and retail vouchers

Qualifications

• Demonstrated success in meeting or exceeding KPIs.
• Experience of leading a team in a fast-paced, customer-facing environment.
• Ability to create a safe, supportive atmosphere for teams during night shifts.

Responsibilities

• Lead a team overnight for replenishment activities.
• Run a full store operation alone overnight.
• Ensure standards are met for customer service.

Skills

Comfortable with nightshift working

Previous line management experience

Resilience to mental and physical demands

Brilliant customer service skills

Experience in delivering KPIs

Employee relations management

Operational leadership skills

Adaptability to fast-paced environments

Job description

A leading supermarket chain is seeking a Customer and Trading Manager for Nightshift in Wolverhampton. You will lead a team overnight, ensuring that operations run smoothly and standards are met for customer service. Previous line management experience and comfortability with nightshifts are essential. The role offers benefits such as a discount card, annual bonuses, and pension contributions. Join us to provide a supportive and inclusive working environment.