Nightshift Store Ops & Customer Leader

Sainsbury's Supermarkets Ltd; Croydon; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading UK supermarket chain seeks a Customer and Trading Manager for night shifts in Croydon. This role involves leading a team to manage replenishment operations, ensuring high standards and excellent customer service overnight. You will be responsible for performance management and the wellbeing of your team. Ideal candidates will have experience in fast-paced environments and strong leadership capabilities. The position offers a competitive salary with additional benefits including a discount card and annual bonus.

Benefits

10-15% shopping discount

Annual bonus scheme

Free food and drinks

Generous holiday entitlement

Pension matching up to 7.5%

Wellbeing support

Cycle to Work scheme

Qualifications

• Experience leading a team in a fast-paced environment.
• Strong ability to deliver excellent customer service.
• Experience managing employee relations issues.

Responsibilities

• Lead a team during the nightshift and manage store operations.
• Ensure high standards are maintained for customers.
• Conduct performance management and payroll accuracy.

Skills

Customer service skills

Team leadership

Adaptability

KPI monitoring

Job description

A leading UK supermarket chain seeks a Customer and Trading Manager for night shifts in Croydon. This role involves leading a team to manage replenishment operations, ensuring high standards and excellent customer service overnight. You will be responsible for performance management and the wellbeing of your team. Ideal candidates will have experience in fast-paced environments and strong leadership capabilities. The position offers a competitive salary with additional benefits including a discount card and annual bonus.