Shift Manager: Lead Team, Delight Customers

Greggs plc; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A popular food retailer in the United Kingdom is seeking a Shift Manager to lead the team and ensure excellent customer service. You will inspire your team, manage shop operations when the manager is away, and maintain high standards. The ideal candidate will have supervisory experience in a customer-focused environment and a passion for delivering exceptional service. This role offers competitive pay, colleague discounts, and a supportive work culture where everyone is welcome.

Benefits

Competitive pay

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit-sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Qualifications

• Natural leadership abilities and a passion for customer service.
• Previous team supervisory experience in a customer-focused environment.
• Availability that meets the requirements of the role.

Responsibilities

• Inspire the team to deliver amazing results and maintain shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products and manage shop displays to ensure availability.

Skills

Customer service skills

Team leadership

Reliability

Job description

A popular food retailer in the United Kingdom is seeking a Shift Manager to lead the team and ensure excellent customer service. You will inspire your team, manage shop operations when the manager is away, and maintain high standards. The ideal candidate will have supervisory experience in a customer-focused environment and a passion for delivering exceptional service. This role offers competitive pay, colleague discounts, and a supportive work culture where everyone is welcome.