NetSuite Administrator

Phenna Group; Remote; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading technology group in the United Kingdom is seeking a skilled NetSuite Administrator to stabilize transaction flows and support business operations post-go-live. This role involves hands-on administration of NetSuite and oversight of Celigo integrations, ensuring effective issue management and operational reliability. Ideal candidates will have experience in invoicing, billing, and in an agile environment. Strong communication skills and problem-solving abilities are essential for succeeding in this fast-paced role.

Qualifications

• Hands-on experience in NetSuite administration in a live operational environment.
• Experience supporting Celigo integrations in production settings.
• Strong understanding of order-to-cash processes.

Responsibilities

• Own day-to-day NetSuite administration and configuration support.
• Provide triage and resolution for incidents and defects.
• Monitor and support Celigo integration flows.

Skills

NetSuite administration

Celigo iPaaS integration

Invoicing and billing processes

Agile environment experience

Job description

Posting Date - 28 Jan, 2026

Contract: 12-month Fixed Term Contract orPermanent

About the Role

We are looking for aNetSuite Administrator with Celigo integration support experienceto join the programme team following NetSuite go-live. This role is critical in stabilising transaction flows, supporting billing and invoicing operations, and bridging project delivery into business-as-usual (BAU) ownership.

Initially embedded within the programme team, you will act as thehands-on operational ownerof NetSuite administration and Celigo integrations, ensuring issues are triaged, resolved, and documented effectively while maintaining close alignment with ongoing delivery activity.

This is an excellent opportunity for someone who enjoys working in apost-go-live environment, taking ownership, and ensuring systems operate reliably in a fast-moving, agile setting.

Key Responsibilities

NetSuite Administration

• Own day-to-day NetSuite administration, configuration support, and operational maintenance across multiple subsidiaries
• Provide first-line triage and second-line resolution for incidents, defects, and process failures
• Support billing and invoicing operations, including troubleshooting issues across linked transaction records
• Monitor and support Celigo integration flows, including error handling, retries, and root-cause analysis
• Manage ID mappings and cross-system identifiers
• Act as the integration “context holder,” maintaining knowledge of what was built, why, limitations, and expected failure modes

Monitoring & Operational Visibility

• Build and maintain monitoring and reporting to provide operational transparency
• Create and maintain support runbooks and practical incident response documentation

Change & Handover

• Operate within an agile programme cadence, attending key delivery touchpoints
• Support change control in collaboration with BAU change leads

Required Experience

• Hands-on NetSuite administration in a live, post go-live operational environment
• Experience supporting Celigo iPaaS integrations in production
• Strong understanding of invoicing, billing, and order-to-cash processes
• Experience documenting support processes, runbooks, and known issues
• Comfortable working in an agile, fast-paced environment
• Multi-subsidiary or multi-entity NetSuite environments
• Experience creating operational dashboards, saved searches, or reports in NetSuite
• Exposure to integration design patterns (e.g. staging, translation tables, ID strategies)

Personal Attributes

• Calm, pragmatic, and solution-focused under pressure
• Takes ownership and follows issues through to resolution
• Strong communicator with both technical and non-technical stakeholders

Phenna Group is an Equal Opportunities Employer

How To Apply

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