B2B Support Coordinator

AnaVation LLC; Greater London; Hybrid; GBP 30,000 - GBP 35,000; Full time

Job summary

A cultural experiences e-commerce leader seeks a B2B Support Coordinator to join their team in Greater London. The role focuses on providing essential B2B and partner support, effective communication and refining processes. Candidates should possess strong communication skills, attention to detail, and a self-starter mentality. The position offers a salary range of £30,000 - £35,000 and benefits including hybrid work environment, generous pension match, complimentary tickets, and more.

Benefits

Hybrid work environment

Flexible work-from-anywhere

Generous pension match

Complimentary tickets to shows

Employee Assistance Programme

Healthcare cash plan

Birthday off

Annual Professional Development Budget

Qualifications

• Ability to work independently and prioritize multiple projects.
• Experience in account management or partner interactions is desirable.
• Affinity for theatre and live entertainment.

Responsibilities

• Maintain and update Partner Boards and Rates Sheets.
• Create pitch decks and materials for trade shows.
• Build partner white labels and develop tools for promotional support.

Skills

Attention to detail

Communication skills

Project management

Job description

About TodayTix Group

TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands includes TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema—connecting millions of customers with the best in live entertainment. TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG joined MARI to expand our reach and accelerate a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement.

We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact because we’re building the future of live events, and there’s no script for what comes next.

New joiners are set up for success with a 90-day onboarding journey, clear goals, and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. You’ll be working alongside a collaborative, passionate, and kind team who love theatre and live experiences and support each other to do great work. We welcome applicants of all backgrounds to join our team and bring new voices and perspectives to the table.

About the Role

We’re looking for a highly motivated, detail-focused B2B Support Coordinator to join our B2B team. This role provides essential B2B and partner support and contributes to the efficient operation of the B2B team by ensuring effective communication and tool development for TTG partners. If you thrive in a fast-paced, collaborative environment and are passionate about exceptional partner support with a keen eye for detail, we encourage you to apply.

Please note: This is a full-time role and candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, with flexibility for remaining days.

Salary range: £30,000 - £35,000 per year.

What Success Looks Like

• Maintaining and refining a communications network to ensure partners have access to information and assets to maximise sales potential
• An ongoing approach to improving processes to provide best-in-market service
• Timely creation of marketing materials and assets to enable the B2B team to react quickly to opportunities

What You'll Do

• Communication – Maintain and update Partner Monday Boards, Rates Sheets, and Partner show updates to keep the network informed of inventory updates and additions
• Marketing – Create compelling pitch decks and materials for trade shows; provide partner marketing assets and sign-off
• Technology – Build partner white labels and assist in developing tools to enhance promotional support including reporting
• Efficiencies – Develop streamlined workflows to refine cadence and detail of partner communications

We’re Looking for Someone With

• A self-starter mentality with the ability to work independently and prioritize multiple projects
• Great attention to detail and pride in the quality of work shared with stakeholders
• Strong communication skills to collaborate cross-functionally and drive projects forward
• Experience in account management or partner interactions is desirable
• An affinity for theatre, the arts, and live entertainment, even without prior experience in the space

Good To Know

TodayTix Group offers a generous suite of benefits:

• Hybrid work environment
• Up to 4 weeks per year of flexible work-from-anywhere
• Generous pension match
• Access to a bespoke Pension scheme
• Complimentary tickets to shows and events
• Employee Assistance Programme
• Access to Vitality PMI plan
• Healthcare cash plan
• Season Ticket loans
• Birthday off
• Three months of fully paid Parental Leave
• Employee Charity Donation Matching
• Annual Professional Development Budget
• Cycle to work scheme
• Employee Referral Bonus

Note: TodayTix Group is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, pregnancy, disability, or other protected characteristics. Reasonable accommodations are provided for applicants and employees based on religious practices, mental health, or physical needs.

TTG is committed to ethical business practices and compliance with the UK Modern Slavery Act 2015. We maintain a zero-tolerance approach to modern slavery, human trafficking, forced labour, and exploitation in all operations and supply chains.

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