Senior SIAM & Service Architecture Leader

Burberry Group plc; Leeds; On-site; GBP 75,000 - GBP 95,000; Full time

Job summary

A leading luxury brand based in Leeds is seeking a skilled SIAM Solution Architect. This role involves defining and governing end-to-end Service Management solutions while ensuring compliance with ITIL standards. The ideal candidate will have extensive experience in IT architecture and service management within a multi-supplier environment. Strong communication and stakeholder engagement skills are essential to influence design choices and promote innovative solutions across the enterprise.

Qualifications

• Extensive experience in IT architecture focused on service management.
• Strong understanding of ITIL processes and their implications.
• Proven ability to govern architectural standards across complex ecosystems.

Responsibilities

• Define and maintain service and solution architecture for the SIAM function.
• Lead design of technology and process architectures.
• Research and introduce emerging technologies to enhance SIAM capabilities.

Skills

IT architecture expertise

ITIL processes understanding

Stakeholder engagement

Strategic thinking

Tools

ServiceNow

BMC Remedy

Job description

A leading luxury brand based in Leeds is seeking a skilled SIAM Solution Architect. This role involves defining and governing end-to-end Service Management solutions while ensuring compliance with ITIL standards. The ideal candidate will have extensive experience in IT architecture and service management within a multi-supplier environment. Strong communication and stakeholder engagement skills are essential to influence design choices and promote innovative solutions across the enterprise.