Senior Service Architect – SD&T & Live Service Delivery

INZPIRE LTD; England; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading defence technology firm is seeking a Service Architect to design and manage service integration models in Malvern. The role focuses on creating service architectures to meet customer solutions and ensuring the transition of services into live operations. Candidates should have experience in Service Design and hold an ITIL V3/ITIL4 accreditation. This is a full-time, on-site role offering competitive benefits including a matched contribution pension scheme and generous holiday allowance.

Benefits

Matched contribution pension scheme

Generous holiday allowance

Health Cash Plan

Private Medical Insurance

Dental Insurance

Employee discount portal

Volunteering Opportunities

Qualifications

• Experience in Service Design, Transition and Service Architecture within large, complex organisations.
• Ability to convert customer business needs to solutions.
• Experience working with diverse products and complex services.

Responsibilities

• Define and design the service wrapper for new services and customer solutions.
• Provide SD&T input to bid responses and proposals.
• Lead the transition of services into live support.

Skills

Service Design

Transition Management

Stakeholder Engagement

Service Operations

Education

ITIL V3/ITIL4 accreditation

Job description

A leading defence technology firm is seeking a Service Architect to design and manage service integration models in Malvern. The role focuses on creating service architectures to meet customer solutions and ensuring the transition of services into live operations. Candidates should have experience in Service Design and hold an ITIL V3/ITIL4 accreditation. This is a full-time, on-site role offering competitive benefits including a matched contribution pension scheme and generous holiday allowance.