Partner Success & Onboarding Specialist

Shift4 Corporation; Nottingham; Hybrid; GBP 35,000 - GBP 50,000; Full time

Job summary

A leading payments technology provider in the UK is seeking a professional to support new sales partners and Independent Software Vendors (ISVs). This hybrid role involves guiding ISV partners through the sales process, assisting with integration opportunities, and managing queries efficiently. The ideal candidate should have at least 3 years of payments experience, strong CRM knowledge, and excellent organizational and communication skills. The position is based in Nottingham, requiring 4 days in the office each week.

Qualifications

• Minimum of 3 years of payments experience or equivalent.
• Strong understanding of company CRMs and resolution processes.
• Ability to work independently and collaboratively.
• Strong organizational and communication skills.

Responsibilities

• Communicate effectively with partners to set expectations.
• Assist in onboarding integrated merchants throughout the sales process.
• Manage partner inquiries and provide timely support.
• Support partners across multiple verticals with their queries.
• Ensure actions are captured in the CRM and updates communicated.

Skills

Payments experience

CRM knowledge

Organizational skills

Communication skills

Job description

A leading payments technology provider in the UK is seeking a professional to support new sales partners and Independent Software Vendors (ISVs). This hybrid role involves guiding ISV partners through the sales process, assisting with integration opportunities, and managing queries efficiently. The ideal candidate should have at least 3 years of payments experience, strong CRM knowledge, and excellent organizational and communication skills. The position is based in Nottingham, requiring 4 days in the office each week.