Patient Access Navigator — Part-Time NHS Reception

Avonlmc; Bristol; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A local healthcare provider in Bristol is seeking a Care Navigator to join their friendly team. This role involves providing responsive and professional patient navigation services, handling face-to-face, telephone, and administrative tasks. Ideal candidates will have strong customer service skills and attention to detail, with training provided for those lacking primary care experience. Pay starts at £12.73 per hour, with generous annual leave and NHS Pension Scheme included.

Benefits

NHS Pension Scheme

5.6 weeks pro rata annual leave

Supportive work environment

Qualifications

• Experience working within a busy reception or customer-focused environment.
• Excellent interpersonal skills and high standard of language.
• Attention to detail and IT literacy.

Responsibilities

• Provide professional reception and patient navigation services.
• Assist patients in accessing appropriate services.
• Manage face-to-face, telephone, and administrative work.

Skills

Customer service

Interpersonal skills

IT literacy

Attention to detail

Ability to remain calm under pressure

Tools

Emis Web

Job description

A local healthcare provider in Bristol is seeking a Care Navigator to join their friendly team. This role involves providing responsive and professional patient navigation services, handling face-to-face, telephone, and administrative tasks. Ideal candidates will have strong customer service skills and attention to detail, with training provided for those lacking primary care experience. Pay starts at £12.73 per hour, with generous annual leave and NHS Pension Scheme included.