Global Head of Quality – Education & Assessments (Hybrid)

Cambridge University Press Ltd.; Cambridge; Hybrid; GBP 69,000 - GBP 93,000; Full time

Job summary

A leading academic publisher in Cambridge is looking for a Head of Quality to lead their quality management strategy for the International Education division. The role involves developing quality systems, managing audits, and ensuring alignment with ISO standards. Ideal candidates will hold quality management certifications and possess significant experience in complex environments. Alongside competitive benefits like private medical insurance and annual leave, this hybrid position offers flexibility in work arrangements.

Benefits

28 days annual leave plus bank holidays

Private medical and Permanent Health Insurance

Discretionary annual bonus

Group personal pension scheme

Life assurance up to 4 x annual salary

Green travel schemes

Qualifications

• Experience leading quality management in a complex or regulated environment.
• Comfortable working with senior colleagues on sensitive issues.
• Ability to balance expertise with empathy.

Responsibilities

• Lead the Quality Management System for the International Education division.
• Develop and maintain the quality management system and policies.
• Manage internal quality and control audits.

Skills

Certified quality management auditor/internal audit lead status (ISO 9001 or similar)

Outstanding knowledge of quality management systems

Confidence in communicating with teams and leaders

The ability to analyze complex information

Experience managing issues effectively

Resilience to handle challenging situations

Job description

A leading academic publisher in Cambridge is looking for a Head of Quality to lead their quality management strategy for the International Education division. The role involves developing quality systems, managing audits, and ensuring alignment with ISO standards. Ideal candidates will hold quality management certifications and possess significant experience in complex environments. Alongside competitive benefits like private medical insurance and annual leave, this hybrid position offers flexibility in work arrangements.