Head of Quality, Compliance & Assurance — Remote/Hybrid Leader

Community Integrated Care; Widnes; Hybrid; GBP 70,000 - GBP 100,000; Full time

Job summary

A leading social care charity in the UK seeks a Head of Quality, Compliance & Assurance. This full-time role involves leading the quality strategy and audit frameworks to ensure high-quality care across England and Scotland. The ideal candidate will have significant leadership experience in health and social care, strong analytical skills, and a collaborative approach. You will work closely with operational leaders and regulators to implement continuous improvement and support quality governance. Join to make a significant impact on people's lives.

Benefits

Flexibility in working hours

Contributory pension scheme

Retail discounts and benefits

Employee Assistance Programme

Career development opportunities

Qualifications

• Significant senior leadership experience in quality, compliance or assurance within health or social care.
• Deep knowledge of CQC, Care Inspectorate and relevant regulatory frameworks.
• Demonstrable success in designing and leading quality assurance systems, audits and transformation activity.
• Experience leading major incidents, investigations and thematic reviews.
• Strong analytical capability, strategic thinking and decision‑making confidence.
• Exceptional communication, influencing and stakeholder management skills.
• A collaborative, resilient and improvement‑focused leadership style.
• A relevant qualification in health or social care (or equivalent experience).

Responsibilities

• Develop and deliver a robust, organisation‑wide audit and quality assurance programme.
• Set national quality standards and build systems that ensure regulatory excellence across the UK.
• Lead effective inspection activity to provide rigorous scrutiny of service delivery.
• Use insights from clinical governance audits, thematic reviews and incidents to shape policy and practice.
• Oversee compliance processes, controls and risk mitigation strategies.
• Design early‑warning mechanisms to inform decision‑making and safeguard quality.
• Lead transformation activity to improve systems, processes and operational effectiveness.
• Co‑design quality improvement initiatives with operational and support service leaders.
• Embed a person‑centred ethos in all quality and assurance activity.
• Maintain strong relationships with regulators including CQC and the Care Inspectorate.
• Stay connected to sector developments and ensure we remain at the forefront of best practice.
• Provide visionary leadership to the Quality Team.
• Develop talent, build capability and inspire a culture of excellence and accountability.
• Offer matrix leadership to quality operations across the organisation.

Job description

A leading social care charity in the UK seeks a Head of Quality, Compliance & Assurance. This full-time role involves leading the quality strategy and audit frameworks to ensure high-quality care across England and Scotland. The ideal candidate will have significant leadership experience in health and social care, strong analytical skills, and a collaborative approach. You will work closely with operational leaders and regulators to implement continuous improvement and support quality governance. Join to make a significant impact on people's lives.