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UK Operations Leader — Bills & Rentals (Hybrid)

Housr Living Ltd.

Manchester

On-site

GBP 100,000 - GBP 125,000

Full time

Today
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Job summary

A growing tech startup in Manchester is seeking a Senior Operations Manager to oversee UK bills and rental products. This hands-on role involves managing daily operations, enhancing customer service delivery, and improving processes. The ideal candidate has experience in fast-paced environments and a data-driven approach to decision making. The position emphasizes operational excellence while fostering a collaborative team atmosphere. Benefits include a competitive salary, share options, and a hybrid work policy.

Benefits

Market competitive salary
Share options
25 days holiday plus bank holidays
Free gym membership
Monthly team lunches
Team-building socials
Central office in Manchester
Hybrid work policy

Qualifications

  • Experience leading operations in a fast-growing startup or tech environment.
  • Ability to manage complex daily operations and create scalable processes.
  • Data-driven mindset to build reporting and spot trends.

Responsibilities

  • Oversee the day-to-day operations of UK bills and rental products.
  • Own customer service delivery across the UK.
  • Implement operational processes and improve systems.

Skills

Operational leadership
Customer experience management
Data-driven decision making
Process improvement
People operations

Tools

Customer support tools
HRIS systems
Job description
A growing tech startup in Manchester is seeking a Senior Operations Manager to oversee UK bills and rental products. This hands-on role involves managing daily operations, enhancing customer service delivery, and improving processes. The ideal candidate has experience in fast-paced environments and a data-driven approach to decision making. The position emphasizes operational excellence while fostering a collaborative team atmosphere. Benefits include a competitive salary, share options, and a hybrid work policy.
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