Block Manager

LRG; Poole; On-site; GBP 29,000 - GBP 35,000; Full time

Job summary

A growing property company in Poole seeks a Block Manager to oversee residential blocks and maintain excellent client relations. This role encompasses property management, financial accountability, and compliance with regulations. The ideal candidate will possess strong communication and organisational skills, alongside IT proficiency. The company offers competitive compensation, opportunities for professional growth, and a supportive work environment with access to continuous training and awards.

Benefits

Competitive base salary and commission structure

Quarterly and yearly awards

Salary sacrifice pension scheme

Generous holiday allowance increasing with service

Qualifications

• Ability to work effectively as part of a team.
• Full UK driving licence.
• Proactive attitude with a strong desire to learn.

Responsibilities

• Manage a portfolio of residential blocks and developments.
• Conduct regular site inspections and produce written reports.
• Respond to queries, complaints, and emergencies.
• Maintain accurate property records and documentation.

Skills

Strong communication

Organisational skills

Teamwork

Competent IT skills

Proactive attitude

Education

ATPI or MTPI qualification (or working towards)

Tools

Property management software

Job description

Overview

LRG are an award-winning national property company undergoing growth, offering tailored training and development programmes at all levels. With over 300 branches across England and Wales, we are known for delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Title: Block Manager

Location: Poole

Brand: Glide

Salary: up to £35,000 OTE

Key Responsibilities

• Property & Estate Management
• Manage a portfolio of residential blocks and developments
• Conduct regular site inspections and produce written reports
• Ensure communal areas are well maintained, clean, and safe
• Instruct, supervise, and monitor contractors and service providers
• Oversee planned and reactive maintenance works
• Resident & Client Relations: Act as the main point of contact for leaseholders, residents, and freeholders
• Respond to queries, complaints, and emergencies in a timely and professional manner
• Organise and attend residents’ or AGM meetings when required. Build and maintain positive working relationships with stakeholders

• Financial Management
• Preparation and management of service charge budgets
• Monitor expenditure and ensure value for money
• Approve invoices in line with budgets and company procedures

• Compliance & Health & Safety
• Ensure compliance with lease terms, legislation, and industry regulations
• Oversee health & safety requirements, including fire risk assessments and insurance
• Ensure statutory inspections and certifications are completed on time
• Report and manage risk issues appropriately

• Administration & Reporting
• Maintain accurate property records and documentation
• Prepare reports for clients, residents, and senior management
• Use property management software effectively

Essential

What are we looking for:

• Strong communication and organisational skills
• Ability to work effectively as part of a team
• Competent IT skills, including property management systems, email, and spreadsheets
• Full UK driving licence
• A proactive attitude with a strong desire to learn and progress within property management

Desirable

• Previous experience in residential block or property management; ATPI or MTPI qualification (or working towards)
• Working knowledge of service charges, leases, and relevant property legislation

What We Can Offer You

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits

• Competitive base salary and Commission structure
• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.