Production Client Lead

Publicis Groupe UK; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading global creative agency in Greater London is seeking a Production Client Lead to drive account growth by expanding current workstreams and introducing new production services. The ideal candidate will possess a strategic mindset, proven client management skills, and problem-solving agility, fostering partnerships with creative teams and ensuring operational connectivity among diverse stakeholders. This position highlights the importance of adaptability and proactive solutions in a dynamic agency environment.

Qualifications

• Proven background in high-level client management within an agency environment.
• Ability to see the big picture of a client’s business and translate it into production opportunities.
• Skilled at navigating the tension between ambitious creative vision and budget realities.

Responsibilities

• Identify and convert opportunities to scale existing production volume.
• Partner with creative teams to find innovative production solutions.
• Establish yourself as a trusted advisor to creative agencies.

Skills

Client management

Problem-solving agility

Strategic mindset

Growth-driven

Relationship orchestration

Adaptability

Job description

Company Description

Within Publicis Groupe’s Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world’s biggest studio network, we leverage the industry’s richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content. We intuitively deliver this through Marcel Make, the world’s first Intelligent Content agent. The result? Predictively performing content that unlocks business growth in unprecedented ways. No more guesswork. No more waste.

Just content that works, working a lot harder.

Overview

Title:Production ClientLead

Location:Chancery Lane, London

Department/Client:Client Services

Reporting to:TBC

About the role

TheProduction Client Leadis the strategic bridge between our creative agency partners, our production teams, and our end-clients. Reporting to theHead of Client Services, your primary goal is to driveorganic growthby expanding current workstreams and cross-selling new production services and tech.

Responsibilities

• Drive Account Growth:Identifyand convert opportunities to scale existing production volume and introduce new capabilities (e.g., content studios, digital automation, AI-led services).
• Creative Problem Solving:Partner with creative teams to make the impossible possible, finding innovative production solutions to complex ideas that fit within defined client budgets.
• Agency & Client Partnership:Establishyourself as atrusted advisorto creative agencies, helping them understand how production can elevate their creative output while meeting client business needs.
• Account & Pitch Planning:Own production account plans and serve as the production lead for key client pitches to secure new business.
• Commercial Stewardship:Work closely with Finance and Production to own revenue forecasts, hit commit targets, and ensure the commercial viability of projects.
• Operational Connectivity:Ensure a one-team approach by aligning Global and Local production capabilities with client demands.

Responsibilities

• Client Services Excellence:Proven background in high-level client management within an agency environment.
• Strategic & Commercial Mindset:Ability to see the big picture of a client’s business and translate it into production opportunities.
• Problem-Solving Agility:Skilled at navigating the tension between ambitious creative vision and budget realities.
• Growth-Driven & Proactive:A self-starter whoidentifiesgaps in current services and proactively sells in solutions.
• Adaptability:Ability to learn and speak confidently about new production technologies and products (e.g.,AI,DCO, automation tools).
• Relationship Orchestration:Exceptional at collaborating with diverse stakeholders, from finance leads to creative directors and production specialists.

Additional Information

Diversity and inclusion is a core part of who we are at Publicis Production. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.