Housekeeper

Milestones Trust; Bristol; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A supportive care organization in Bristol is looking for a dedicated Housekeeper to maintain cleanliness at Mortimer House, supporting individuals with learning disabilities and other complex needs. This role involves a variety of tasks including cleaning and ensuring a safe environment. The organization offers competitive pay, a generous benefits package, and opportunities for career development. Flexibility and great communication skills are essential for success in this role.

Benefits

30 days annual leave

Company pension scheme

Learning and development opportunities

Health Cash Plan

Generous Occupational Maternity/Paternity pay

Early access to earnings

Employee referral scheme

Qualifications

• Ability to work in fast-paced environments with varied responsibilities.

Responsibilities

• Ensure a clean and tidy environment at Mortimer House.
• Complete daily tasks including cleaning bedrooms and communal spaces.
• Familiarity with the care needs and preferences of residents.

Skills

Communication skills

Attention to detail

Job description

Overview

Posted Monday 2 February 2026 at 00:00 | Expires Monday 16 February 2026 at 23:59

£12.51 per hour (increasing to £13.11 per hour from 1 st April) + excellent benefits

We’re here to support people with the services they tell us they want and need, creating an environment that considers the views of both the people we support and the people important to them.

At Mortimer House we have a large, dedicated staff team who are well regarded and commended by relatives, who trust the team to ensure their loved one is well looked after.

The home is a busy and fast-paced environment where we support up to 21 people with Learning Disabilities, Dementia and Sensory Impairments and people with complex needs in regards to eating and drinking, mobility and emotional wellbeing. Our residents are supported to lead the care they receive and live as independently as possible.

Responsibilities

• As a Housekeeper you will ensure that the environment at Mortimer House is kept clean and tidy, working in line with regulations and agreed safe systems.
• You will become familiar with the people we support and their care needs and preferences.
• You will complete a range of daily tasks such as cleaning bedrooms and communal spaces, and checking fridges and temperatures.
• The successful housekeeper will have great communication skills, with the ability to communicate with team members, people we support and a range of stakeholders.

Shift pattern (starting between 07:00 and 08:00 each shift) to be discussed with Ancillary Manager. These shifts are fairly set and regular, however flexibility is required in case of changes. Please ask about the shifts with the Home Manager or Ancillary Manager prior to applying or at interview, if selected.

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits packageincluding:

• 30 days annual leave entitlement(including all recognised public holidays)
• Company pension scheme, to help grow your retirement pot
• Learning and development opportunities to help you to build your career, including a comprehensive induction programme, and the opportunity to undertake further qualifications
• Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. dental, therapies, optical, maternity/paternity, NHS prescriptions etc.
• Generous Occupational Maternity/Paternity pay
• Get paid when you want – access your money as you earn it and request your earnings before payday using Dayforce Wallet
• An employee referral scheme that allows you to earn money for referring friends and family.

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.

For an informal discussion about the job role please contact Adam Irvine (Home Manager) or Nicola Garty (Ancillary Manager), on 01179 610863.

By applying for this role, you acknowledge that your personal data will be processed in accordance with our recruitment guidelines and applicable data protection laws.Please see our Privacy Notice for more details.

Refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.