Showroom Sales Manager

City Plumbing; Portsmouth; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading plumbing supplier is seeking a Showroom Sales Manager to drive sales and provide exceptional customer service. In this role, you will identify growth opportunities, manage customer inquiries, and deliver high-quality design services using CAD. You should be experienced in sales, have strong relationship management skills, and be comfortable working in a target-driven environment. A valid UK driving license is required for this position, which also offers a range of benefits including uncapped commission and a supportive work culture.

Benefits

Uncapped commission

Discounts and cash back

Enhanced pension

Life assurance

Maternity and paternity benefits

Mental health support

Development opportunities

Financial education

Inclusive workplace environment

Qualifications

• Proven ability to win and grow new business.
• Resilience and confidence to handle sales objections.
• Experience in relationship management and partnerships.
• Analytical to interpret financial and statistical information.
• Valid UK Clean Driving Licence and access to a car.

Responsibilities

• Drive growth by identifying new business opportunities.
• Own the customer journey from inquiry to design.
• Deliver a 3D design service using CAD.
• Build strong relationships with trade and retail channels.
• Maintain a safe and professional showroom environment.

Skills

Sales savvy

Relationship management

Analytical skills

Proactive approach to sales

Confidence in handling objections

Knowledge of bathroom products

Tools

CAD design skills

Job description

Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer’s vision into a reality.

As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!

In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.

Responsibilities

• You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.
• You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.
• You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.
• You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.
• You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.

You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don’t just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.

Qualifications

• You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.
• You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.
• You will have experience in relationship management and developing a true partnership approach with clients.
• You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.
• Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).
• A valid UK Clean Driving Licence and access to a car is essential for this role.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits

• Uncapped commission
• Discounts, savings and cash back at numerous retailers
• Enhanced pension
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

Diversity and Inclusion

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.