Senior Lead – End-to-End Order Deployment & Shipping

Patron; Glasgow; On-site; GBP 65,000 - GBP 85,000; Full time

Job summary

A leading spirits company in Glasgow is seeking a talented leader to oversee their Order Deployment and Shipping & Documentation team. This role demands strong people management skills and a customer-centric approach, ensuring operational efficiency and compliance in the management of premium Whisky and Gin brands. The ideal candidate will thrive in a high-performance culture and demonstrate a capacity for innovation and continuous improvement in service delivery.

Benefits

Competitive Pay Package

Flexible work arrangements

Access to E-learning Platforms

Travel Discounts

Medical and Life Insurance

Qualifications

• Excellent communication, organisation, and attention to detail are essential.
• Ability to build a high-performance culture.
• Experience managing diverse teams.

Responsibilities

• Lead and develop Order Deployment and Shipping & Documentation team.
• Oversee end to end order-to-ship execution.
• Monitor service metrics including OTIF and OFR.
• Manage cost control within agreed budgets.
• Drive adoption of new processes and ways of working.

Skills

Strong team leadership

Customer service orientation

Knowledge of logistics execution

Planning and coordination skills

Analytical skills

Effective communication

Problem-solving skills

Continuous improvement mindset

Education

Experience in Spirits industry or related FMCG

Job description

A leading spirits company in Glasgow is seeking a talented leader to oversee their Order Deployment and Shipping & Documentation team. This role demands strong people management skills and a customer-centric approach, ensuring operational efficiency and compliance in the management of premium Whisky and Gin brands. The ideal candidate will thrive in a high-performance culture and demonstrate a capacity for innovation and continuous improvement in service delivery.