Young People’s Platform and Community Manager

Get Grants Ltd; Greater London; On-site; GBP 40,000; Full time

Job summary

A non-profit organization located in Greater London is seeking a Young People’s Platform & Community Manager to lead engagement and oversee the digital platform for young users. The ideal candidate will manage community and content moderation, ensuring a safe and inclusive space. Experience with young people and community management is essential. This full-time position offers a competitive salary and various benefits, enhancing the work-life balance of employees.

Benefits

Salary of £39,634.40 per annum

25 days holiday plus bank holidays

Ability to buy annual leave

Cycle to Work Scheme

Employee Assistance Programme

Health Cash Plan

Enhanced Maternity, Paternity and Adoption leave

Qualifications

• Experience managing communities on private or public networks/platforms.
• Experience working with young people and implementing safeguarding measures.
• Proficiency in digital content production workflows and content moderation systems.

Responsibilities

• Lead engagement, safety and learning across the digital platform.
• Oversee design and delivery of digital learning content.
• Moderate user-generated content and manage reporting responses.

Skills

Community management

Content moderation

Digital content production

Safeguarding measures

Budget setting

IT and CMS proficiency

Social media management

Job description

Young People’s Platform & Community Manager

Chalk Farm, London, NW1

The Benefits

• Salary of £39,634.40 per annum
• 25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years’ service up to 30 days
• Ability to buy up to three days’ annual leave
• Cycle to Work, Tech and Home Scheme
• Season Ticket Loan
• Employee Assistance Programme (EAP)
• Health Cash Plan
• Group Life Assurance
• Staff discount at our bar and café
• Complimentary staff tickets
• Enhanced Maternity, Paternity and Adoption leave
• Staff networks, forms and social groups

The Role

As our Young People’s Platform & Community Manager, you will lead engagement, safety and creative learning across the Roundhouse’s digital platform for young people.

Currently in development, you’ll work closely with our creative teams, overseeing the design and delivery of digital learning content that sparks conversation and participation.

You’ll be the voice and heartbeat of the platform community, shaping how young people connect, collaborate and learn in a welcoming, judgement-free space and ensuring it is vibrant, inclusive and aligned with our creative programme.

You will also oversee governance, safeguarding and insight to make sure the platform is safe, compliant, and continually improving.

Additionally, you will:

• Line-manage the Young People’s Digital Platform Co-ordinator
• Moderate user-generated content and manage reporting and responses to non-compliant activity
• Deliver reporting
• Support the delivery of marketing and communications

About You

• Experience managing communities on private or public networks/platforms
• Experience of community platforms and content moderation
• Experience working with young people and implementing safeguarding measures
• Proficiency in digital content production workflows, IT, CMSs, and content moderation systems
• Knowledge of the current arts and cultural education environment
• An understanding of professional social networking platforms and social media management and reporting tools
• Proven skills in budget setting and financial reporting
• Due to the nature of the role, the successful candidate must have a current and acceptable DBS check or be willing to undertake one.

Application Deadline: 2nd March 2026

Interviews: w/c 23rd March 2026

Note: This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.