Receptionist Caprice

Caprice Holdings Ltd; Greater London; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A prestigious hospitality group in Greater London is seeking a Receptionist to be the first point of contact for guests, setting a welcoming tone at the restaurant. Ideal candidates will have excellent communication and organizational skills, with a passion for hospitality. Responsibilities include managing reservations, greeting guests warmly, and ensuring a seamless dining experience. The role offers numerous benefits including dining discounts, early pay access, and enhanced parental leave.

Benefits

30% Dining discount across Caprice restaurants

Access to early pay and savings tools

Enhanced maternity and paternity leave

Cycle to work scheme

Employee Assistance Programme

Structured pension scheme with employer contributions

Qualifications

• Experience as a receptionist, host, or Maitre D' in a restaurant or hospitality setting is advantageous.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome guests with warmth.
• Manage reservations and ensure efficient table assignments.
• Coordinate with the service team for seamless dining.
• Maintain a clean and organized reception area.

Skills

Communication skills

Organizational skills

Interpersonal skills

Multitasking

Positive demeanor

Tools

Open Table

Seven Rooms

Job description

Daphne's, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter.

We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.

Key Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Open Table and/or Seven Rooms experience.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.

Requirements

• Previous experience as a receptionist, host, or Maitre D’ in a restaurant or hospitality setting is advantageous but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanour.

Benefits

• 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.
>Access to early pay, savings tools & financial coaching via Stream.
• Enhanced maternity & paternity leave.
• Cycle to work scheme and refer-a-friend bonuses up to £1,000.
• English language classes, length of service awards & employee recognition bonuses.
• Private medical and life insurance for senior leaders, life insurance for head office employees.
• Employee Assistance Programme.
• Plus, a structured pension scheme with employer contributions.

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.