Front of House Team Leader

Walkabout; Glasgow; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A popular pub operator in Glasgow is seeking a Front of House Team Leader for the Old Smiddy Inn. The successful candidate will lead and motivate the team to provide an outstanding guest experience. Key responsibilities include ensuring smooth operations, creating a welcoming atmosphere, and engaging with guests. Candidates should have leadership experience, excellent communication skills, and a passion for hospitality. The role offers various rewards, including discounts and flexible working arrangements.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs

Hotel discounts

Flexible working

Discounted gym membership

Discounted dental insurance

Early access to wages

Development programs

Qualifications

• Experience in a similar role leading a team.
• Strong communication skills and guest-focused attitude.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and maintain quality service.
• Create a welcoming atmosphere for guests.

Skills

Team leadership

Guest service

Operational management

Job description

Location - Old Smiddy Inn

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Old Smiddy Inn.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑note sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Old Smiddy is located in the heart of the Cathcart community. We're a friendly and relaxing pub where guests can enjoy a chilled lunch while taking advantage of our special meal deals, served by our friendly, welcoming team. In the evenings our guests can enjoy top quality food and a tipple from our extensive drink range.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Old Smiddy Inn you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Old Smiddy Inn directly.