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Customer Service Assistant

Southern Co-op

Stockbridge

On-site

GBP 40,000 - GBP 60,000

Part time

5 days ago
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Job summary

A community-focused retail organization in Stockbridge seeks a part-time Customer Service Assistant. This role is vital for supporting local customers and maintaining a welcoming environment. Applicants should have a genuine enthusiasm for customer service, a hands-on attitude, and teamwork skills. The position offers numerous employee benefits, enhancing a rewarding work experience. Join us, make a difference, and enjoy a fulfilling career that connects you with your community.

Benefits

20% colleague discount
Healthcare plans
Employee assistance programme
Generous shopping discounts
NEST pension
Cycle-to-work scheme
Colleague referral scheme

Qualifications

  • Genuine enthusiasm for great customer service.
  • Willingness to help with tasks.
  • Ability to maintain a clean and safe environment.

Responsibilities

  • Assist customers with queries.
  • Keep shelves stocked and appealing.
  • Serve on the checkout.
  • Ensure store cleanliness and safety.

Skills

Customer service enthusiasm
Hands-on attitude
Team player
Job description

Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have…

  • A genuine enthusiasm for great customer service
  • A hands-on, can-do attitude
  • A team player who’s always ready to help
  • A willingness to get stuck into tasks like:
    • Helping customers with queries
    • Keeping shelves stocked and looking great
    • Serving on the checkout
    • Keeping the store clean, safe and welcoming

But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.

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