Luxury Client Experience Specialist

Caresoft Global Limited; Coventry; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading recruitment consultancy in Whitley, Coventry is looking for a Client Experience Advisor to provide exceptional support to clients and retail teams. The successful candidate will have strong communication skills and a client-centric approach, with an emphasis on building rapport and managing queries across multiple channels. This contract position offers a pay rate of £23.75ph through an Umbrella Company or £17.80ph PAYE, and requires candidates eligible to work in the UK.

Qualifications

• Experience in delivering exceptional client experiences is preferential.
• Strong decision-making skills are essential.
• Technologically savvy with client management technologies.

Responsibilities

• Offer exceptional client support and manage inbound and outbound contacts.
• Build rapport with clients and retail teams.
• Identify and manage any complaints on initial contact.

Skills

Client-centric approach

Strong communication skills

Problem solving

Attention to detail

Team player

Job description

A leading recruitment consultancy in Whitley, Coventry is looking for a Client Experience Advisor to provide exceptional support to clients and retail teams. The successful candidate will have strong communication skills and a client-centric approach, with an emphasis on building rapport and managing queries across multiple channels. This contract position offers a pay rate of £23.75ph through an Umbrella Company or £17.80ph PAYE, and requires candidates eligible to work in the UK.