Retail Lead

Nike; Bicester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading sportswear brand in Bicester is seeking a Retail Lead to join their team. In this full-time role, you will deliver exceptional service and ensure a premium brand experience. Responsibilities include managing daily operations, coaching your team, and achieving sales targets. The ideal candidate has retail experience, strong communication skills, and the ability to work flexible hours. Enjoy a competitive benefits package, including performance bonuses and employee discounts.

Benefits

One of the best compensation and benefits packages

Opportunity for monthly performance-based bonus

Diversity, Equity & Inclusion

Generous employee discounts

Brand-new NIKE outfit

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours.

Responsibilities

• Deliver exceptional consumer service and ensure a premium brand experience.
• Coordinate, coach, and motivate the employees in your area.
• Achieve sales targets including digital services and promotional campaigns.
• Identify and solve problems in partnership with store leadership.

Skills

Customer service

Team management

Effective communication

Sales techniques

Flexibility with scheduling

Job description

NikeBicester is looking for a Retail Lead (40 hrs FULL TIME) to join our team and provide worldclass service to the consumer:

Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our Leads specialize in one business area but will support cross-functionally

COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches

ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.

CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor

Qualifications

• Customer service and/or retail experience preferred
• Ability to manage a small team of peers
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques
• Flexible with scheduling and available to work retail hours (40 hr FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs

* Please note that relocation support is not provided for this role.

Apply now online

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