Retail Supervisor

Nike; Antrim; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading sports brand retailer in Northern Ireland is looking for a Retail Lead to provide world-class service and maintain a premium brand experience. This role involves coaching and managing employees while achieving sales targets, ensuring compliance with company standards, and enhancing the consumer journey. You will be part of a supportive team with opportunities for bonuses and extensive employee discounts.

Benefits

Competitive compensation and benefits

Monthly performance-based bonus

Diversity, Equity & Inclusion focus

Generous employee discounts

New NIKE outfit for team members

Qualifications

• Preferred customer service and/or retail experience.
• Ability to manage a team effectively.
• Strong communication skills as a brand ambassador.

Responsibilities

• Deliver exceptional consumer service and ensure a premium brand experience.
• Coordinate, coach, and motivate employees.
• Achieve sales targets and manage daily business operations.

Skills

Customer service experience

Team management

Effective communication

Sales techniques

Flexibility with scheduling

Job description

Overview

NikeThe Junction is looking for a Retail Lead to join our team and provide world-class service to the consumer.

What you bring

Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialize in one business area but will support cross-functionally

1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry.
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours 40, which will include day, evening, weekends, and/or holidays, based on department and store/company needs.

Apply now online

We are waiting for you!