Housing & Property Repairs Administrator — Flexible Hours

Response; Oxford; On-site; GBP 27,000 - GBP 31,000; Full time

Job summary

A housing services provider in Oxford is looking for a Repairs Administrator to join their Maintenance team. This role includes being the first point of contact for queries, managing the Repairs Mailbox, and ensuring timely responses. The ideal candidate will possess GCSEs in English and Maths, have strong IT and communication skills, and be capable of working flexibly. The position offers a salary ranging from £27,560 to £30,680 with various employee benefits, including annual leave and professional development opportunities.

Benefits

25 days annual leave and public holidays

Employee Assistance Plan with counselling access

Cycle to Work Scheme

Professional qualification sponsorship

£500 refer a friend bonus scheme

Free flu jabs

Free DBS application

Qualifications

• Experience in an office environment.
• Capable of working to strict deadlines while maintaining service quality.
• Able to handle confidential information appropriately.

Responsibilities

• First point of contact for Housing & Property queries.
• Responsible for maintaining the Repairs Mailbox on Outlook.
• Monitor the Housing & Property phone line for queries.
• Log and raise repair requests using the company system.
• Ensure GDPR compliance in record keeping.

Skills

IT literate with experience using MS Office packages

Good communication skills

Strong planning and organizational skills

Ability to work as part of a team

Flexible approach to working hours

Education

GCSEs in English and Maths (or equivalent)

Job description

A housing services provider in Oxford is looking for a Repairs Administrator to join their Maintenance team. This role includes being the first point of contact for queries, managing the Repairs Mailbox, and ensuring timely responses. The ideal candidate will possess GCSEs in English and Maths, have strong IT and communication skills, and be capable of working flexibly. The position offers a salary ranging from £27,560 to £30,680 with various employee benefits, including annual leave and professional development opportunities.