Sales Associate

Trek Bicycle Corporation; Manchester; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading bicycle company is seeking a Sales Associate for their Manchester store. This role emphasizes exceptional customer service and community engagement. Ideal candidates will possess strong hospitality skills, a positive attitude, and a passion for helping customers find the right products. Employees enjoy numerous benefits including annual leave, discounts, and well-being programs. If you love bikes or want to learn, come join a supportive team!

Benefits

25 days annual leave plus bank holidays

Discounted employee purchase scheme

24/7 employee assistance program

Gym membership discounts

Retail discount platform

Qualifications

• Eager to learn and grow within the role.
• Ability to treat customers well and evaluate their needs.
• Desire to build meaningful relationships with customers.

Responsibilities

• Assist customers in finding the right products.
• Maintain a customer-centric team mentality.
• Cultivate customer relationships and create your own client base.

Skills

Customer service skills

Hospitality skills

Communication skills

Positive attitude

Job description

Sales Associate page is loaded## Sales Associatelocations: Manchester, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: Trek113826## Job DescriptionTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality for our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sounds sweet. Then come join us!In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.**We are currently recruiting for:****Position:** Sales Associate **Location:** Manchester **Job Type:** Full Time (Will consider part time)We need our team in stores when our customers need us the most, this typically is over the weekend.**What you’ll do** First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry-on meaningful relationships with riders in your community.The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.**What you’ll bring to the team:*** A positive, pitch-right-in attitude and motivation to help every customer find what they need* Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days* Great communication with customers and teammates* A desire to cultivate customer relationships and create your own client base* A commitment to deliver the best possible cycling experience for each customerIf you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!Benefits here at Trek:* 25 days annual leave per year, plus bank holidays* Discounted employee purchase scheme on bikes, parts and accessories* 24/7 employee assistance program* 24/7 virtual GP services and counselling services* Gym membership discounts and discounts on other health and wellbeing brands* Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more* Annual paid time off for charity work* Death in service benefitIf you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.*If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!**If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. Trek was named to Learn more of why Trek is one of the top