Junior Administrative Assistant - Production/Office Department

Hkjewellery; Hitchin; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading jewellery design company in Hitchin is looking for a Junior Administrative Assistant to provide hands-on support for their production team and assist with administrative tasks. This full-time role requires excellent organisational skills, attention to detail, and a proactive approach. Ideal candidates should be confident using Microsoft Office and hold at least a GCSE. Join a friendly team and develop a broad skill set in a dynamic and creative environment.

Qualifications

• Highly organised and capable of multitasking.
• Confident in managing workload and adapting to priorities.
• Excellent communication skills and collaborative mindset.

Responsibilities

• Maintain physical and digital filing systems accurately.
• Organise and safekeep jewellery pieces and parts.
• Assist gemmologist in categorising gemstones.
• Support stock control and order preparation.
• Conduct monthly inventory of materials.
• Perform general office duties like answering phones and managing emails.

Skills

Organisational skills

Attention to detail

Communication

Proactivity

Microsoft Office

Education

GCSE or equivalent

Job description

Are you looking for a varied admin role in a creative industry?

At Harriet Kelsall Bespoke Jewellery, we offer a top-quality design experience where our customers’ stories are at the heart of everything we do. As the UK’s most award-winning bespoke jeweller, we lead the way with our creativity, ethical practices, and innovative approach.

We’re looking for a Junior Administrative Assistant to join our team in North Hertfordshire, just outside Hitchin, on an initial 12-month fixed-term basis. This is a full-time onsite role, though part-time and flexi-hours would be considered. If you have previous experience in an administrative or office support role and/or production support, then this could be the position for you.

This dynamic, hands-on role, will primarily support our busy production Team, while also assisting other departments with a range of key administrative tasks.

To assure smooth daily operations across teams, tasks include:

• Maintain physical and digital filing systems to ensure all projects and corresponding records are accurate and securely stored
• Meticulous organisation and safekeeping of jewellery pieces and parts in our production area, including data entry, filing and tracking movements through project stages
• Assist our gemmologist with categorising and boxing gemstones and precious materials
• Support stock control, ensuring correct labelling and allocating stock across locations
• Assist with preparing and packaging orders for dispatch
• Conduct monthly inventory of brand packaging and marketing materials and reorder when required
• Uphold health and safety protocols in production and admin spaces
• Support general office duties including answering phones, managing emails, checking invoices, data entry and accepting and distributing deliveries to the appropriate teams

This role is ideal if you’re:

• A highly organised, multi-tasker with a keen eye for detail
• Proactive with managing workload and adapting to changing priorities
• An excellent communicator with a collaborative mindset
• Confident using Microsoft Office and willing to learn new systems quickly, particularly in production- related processes
• Educated to GCSE or equivalent level (A-levels/vocational a plus)

This is a great opportunity to develop a broad skill set and gain valuable experience in a fast-paced, creative environment with a friendly team who truly value your contribution.

This is an in-person role based at our Hertfordshire studio. Due to its rural location, unfortunately, there is no access via public transport. Ample parking is available onsite.