Team Manager

Epwin Group; Telford; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading manufacturing company based in Telford, UK, is seeking a Team Manager for their warehouse operations. This role involves overseeing all aspects of the team, ensuring adherence to health and safety protocols, and achieving productivity targets. The ideal candidate will have senior-level warehouse management experience, strong leadership capabilities, and effective communication skills. This position offers the opportunity to drive improvements within the team and contribute to a positive workplace culture.

Qualifications

• Senior level warehouse management experience is essential.
• Management experience in a complex, customer-driven environment.
• WMS experience, preferably 'Navision'.

Responsibilities

• Oversee all aspects of the allocated team/department.
• Ensure adherence to Health & Safety guidelines.
• Promote and uphold the company's core values.

Skills

Warehouse management experience

Customer driven environment management

WMS experience

Excellent communication skills

Problem-solving skills

Leadership and motivational skills

Tools

Navision

Job description

The team manager is responsible for all aspects of their allocated team/department or shift. To ensure their direct reports are given clear, concise direction to achieve their targets/objectives, and to ensure that their team/shift are focussed on achieving the highest possible standards in safety, accuracy, productivity and morale.

Key Accountabilities

• Adherence to all organisational policies, management systems and standard operational procedures, including legal responsibilities in relation to Health, Safety, Environmental and Quality.
• Work positively to develop and foster good working relationships with colleagues and contracted personnel in order to maintain a culture of mutual respect and dignity.
• Represent the organisation in a positive way as to avoid the damage of corporate image or bringing the company into disrepute.
• Promote and display the Epwin Core Values.
• Ensure that all Health & Safety guidelines and legislation are adhered to within their area of control.
• Ensure that all required H&S audits/checks are completed to the required standard/timescales.
• Ensure that all SOP’s/agreed processes are followed by themselves and their teams to achieve the highest levels of accuracy/productivity.
• Ensure that all aspects of absence management and performance management are carried out to the specified company guidelines and instructions. (inc Disciplinary investigations and/or hearing where required)
• Ensure that allocated financial/P&L budgets are achieved through:
  • Overtime Spends
  • Plant & Machinery Damage
  • Temp Agency Labour
• Ensure that new starters receive a positive, engaging, induction and training period. With the required PDR performance reviews being conducted at the specified times.
• Encourage a positive and engaged workforce culture within your team/department.
• Ensure that a CI/Quality culture is adopted within your team/area, and improvement ideas are encouraged and implemented.
• Operate with the highest levels of integrity, support, and cooperation with your team, peers, and other internal and external contacts.
• Deputise for the Head of Warehouse & Distribution where required.
• Create succession planning and development within your team structure, so that your direct reports and their teams have clear career direction

Key Experiences and Skills Required

• Senior level warehouse management experience is essential.
• Management experience in a complex, customer driven environment.
• WMS experience, preferably “Navision”.
• Excellent communicator – with the ability to manage and communicate with all levels.
• Excellent problem solving and investigation skills.
• Ability to lead and motivate in a challenging, warehouse environment.
• Clear demonstration of where they have made improvements in their current/previous role

Performance Measures

• Attendance including absence and lateness.
• Housekeeping audits.
• Errors and mistakes performance metrics.
• Productivity performance metrics.
• Key performance indicators for the site, team and individually.

Personal Attributes

• Leadership – strong, consistent, clear, inspire others, integrity, ability to drive through change
• Empowering Others – Delegation of trust, correct controls, feedback, communicate accountability and responsibility
• Action orientated – Able to deal with problems in appropriate time frames
• Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards
• Effective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internal
• Strategic agility – recognition of a changing need and speed of response, rapid reaction to challenges
• High Standards – demonstrating a motivation to improve standards and thereby making a real difference, challenging inadequate solutions
• Integrity and trust – demonstrating a sense of commitment to openness, honesty, loyalty and high standards in undertaking the role
• People management – demonstrating commitment to working and engaging constructively with internal and external stakeholders