Centre Manager - Lead Team, Drive Customer Care & Bonus

Halfords Group; Tiverton; On-site; GBP 31,000 - GBP 40,000; Full time

Job summary

A leading automotive services provider is seeking a Centre Manager in Tiverton to lead a dynamic team and enhance customer satisfaction. The role involves driving business performance, ensuring compliance, and providing a positive customer experience. Candidates should possess strong leadership skills and experience in the automotive industry. You will benefit from a competitive salary, bonuses, and a wide range of perks including discounts and career progression opportunities.

Benefits

Average uncapped bonus of £10,800 per year

5.6 weeks’ annual leave

Up to 50% off garage bills

Cycle to Work Scheme

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Proven experience in a leadership role within the automotive industry.
• Experience in managing a team and achieving performance targets.
• Strong capabilities in providing training and development.

Responsibilities

• Lead the team to success while ensuring an excellent customer journey.
• Drive business performance and enhance customer experience.
• Manage compliance standards and health and safety regulations.

Skills

Fantastic leadership and team management skills within the automotive or similar industry

Experience delivering high customer satisfaction and effective management

Engaging and motivational coaching-based approach to team development

Experience of meeting compliance standards across Health and Safety

Experience with high sales turnover and managing KPIs

Excellent communication skills, verbally and written

IT Proficient with willingness to learn in-house systems

Good time management

Current valid driving license

Job description

A leading automotive services provider is seeking a Centre Manager in Tiverton to lead a dynamic team and enhance customer satisfaction. The role involves driving business performance, ensuring compliance, and providing a positive customer experience. Candidates should possess strong leadership skills and experience in the automotive industry. You will benefit from a competitive salary, bonuses, and a wide range of perks including discounts and career progression opportunities.