User Experience Designer III

American Express Global Business Travel; Manchester; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading global travel company is seeking a User Experience Designer III to join their Product Design team in Manchester. The role focuses on transforming complex user needs into clear design solutions while collaborating with cross-functional teams. You will conduct user research, create wireframes, and ensure design consistency across products. Ideal candidates will have over 5 years of experience in product design, proficiency in Figma, and a strong portfolio demonstrating user-centered design principles. This position promises a vibrant, inclusive work environment with opportunities for growth.

Benefits

Flexible benefits tailored to each country

Travel perks from major travel providers

Access to over 20,000 courses on learning platform

Qualifications

• Strong portfolio demonstrating expertise in user-centered design.
• Ability to present and defend design decisions.
• Knowledge of accessibility standards.

Responsibilities

• Conduct user research to understand user needs.
• Create wireframes, mockups, and prototypes.
• Collaborate with stakeholders to ensure design feasibility.

Skills

User-centered design principles

Figma

Problem-solving skills

Usability testing

Collaboration

Education

5+ years of experience in Product Design

B2B/SaaS experience preferred

Tools

Figma

Job description

## User Experience Designer IIIAmex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.The Product Design team structure is a blended model. All design belongs to a centralized design team that delivers a globally unified product and brand identity. Designers also belong to pod teams of product management, development, and research, working as one to ship entire lines of business.We like problem solvers with small egos. We value individual vision, and we invest in individual growth. We work through issues as a team to craft global designs, and we embrace experimentation.**What You'll Do:****What We´re Looking for:****Location**Manchester, United Kingdom**The #TeamGBT Experience**Work and life: Find your happy medium at Amex GBT.* **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.* **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.* **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.* **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.* And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!Our global design team is seeking a Product Designer who has a passion for travel innovation, can transform complexity into clarity, and leads by doing. Product Designers work with feedback from our 8+ million users to directly deliver on user needs and our mission of redefining business travel. Designers don't just create interfaces, they help build and ship sophisticated products that empower millions of business travelers, travel coordinators, and agents.* Conduct user research to understand user needs, behaviors, and pain points.* Develop user personas, journey maps, and experience maps.* Create wireframes, mockups, and interactive prototypes to visualize design concepts.* Conduct usability testing and gather user feedback to iterate on designs.* Collaborate with product designers, product managers, developers, and other stakeholders to ensure designs are feasible and aligned with* business goals.* Maintain and contribute to the design system and ensure design consistency across products.* Manage multiple projects in a fast-paced environment.* Stay up-to-date with industry trends and best practices to continually improve our design processes and outputs.* Contribute to a scalable Design System.* +5 years of experience in Product design, preferably in a B2B / SaaS environment.* Strong portfolio demonstrating expertise in user-centered design principles, processes, and deliverables.* Experience using Figma.* Excellent communication and collaboration skills, with the ability to present and defend design decisions.* Strong problem-solving skills and attention to detail.* Knowledge of accessibility standards and best practices.* Experience with user research methodologies and tools.* Fluent in spoken and written English.