Business Travel Consultant

American Express Global Business Travel; Remote; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading business travel consultancy is seeking a Business Travel Consultant to provide exceptional service to corporate clients. The candidate will advise on and arrange travel, conduct thorough research, and ensure compliance with travel policies. Successful applicants will have extensive knowledge of GDS systems such as Sabre or Amadeus and experience in business travel. This position is fully remote for residents in the UK and offers flexible benefits and development opportunities.

Benefits

Health and welfare insurance plans

Retirement programs

Parental leave

Wellbeing resources

Travel perks

Qualifications

• Proactive anticipation of traveler needs.
• Strong understanding of the travel industry.
• Ability to resolve customer issues quickly.

Responsibilities

• Advise and arrange travel for corporate clients.
• Conduct analysis and research on travel options.
• Collaborate within the team to improve service.

Skills

Advanced knowledge of GDS: Sabre or Amadeus

Prior experience in business travel

Professional communication (written and verbal)

Attention to detail

Teamwork and openness to feedback

Job description

Business Travel Consultant page is loaded## Business Travel Consultantlocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: J-79463Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.As a Business Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.**What You’ll Do*** Advise and arrange travel for corporate business customers (both individuals and groups)* Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services* Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations* Use various Global Distribution Systems (GDSs), especially Sabre or Amadeus.* Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements* Use positive telephone service techniques and act on special customer requests* Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levelsWe look forward to sharing more detailed job functions and key performance indicators during the interview process.**What We’re Looking For*** Advanced knowledge of GDS: Sabre or Amadeus* Prior experience in business travel* Passion for excellence in client service, including proactive anticipation of needs* Professional communication (written and verbal)* Attention to detail* Act with integrity, and look after personal traveler information* Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)* Resolving customer issues quickly and independently / with supplier* Teamwork and openness to feedbackOur Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work Monday to Friday, 7:00 - 19:00 (37.5 hours per week).This role is fully remote - must reside in the UK.**Location**United Kingdom**The #TeamGBT Experience**Work and life: Find your happy medium at Amex GBT.* **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.* **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.* **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.* **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.* And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!locations: United Kingdomtime type: Full timeposted on: Posted 30+ Days Ago