Bank Support Worker

Community Integrated Care; Wigan; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading health and social care charity in Wigan is seeking a BANK Support Worker to join its compassionate team. The role involves supporting individuals with medical conditions and complex needs, encouraging participation in community activities, and fostering independence. Ideal candidates will demonstrate patience, empathy, and a strong work ethic. This role offers £12.62 per hour along with benefits including training support and a friendly work environment. Join a charity that invests in both the community and its employees.

Benefits

£12.62 per hour

28 Days annual leave

Professional development opportunities

Pension scheme

No uniform policy

Qualifications

• Ability to work with individuals with complex needs.
• Willingness to engage with community activities.
• Strong interpersonal skills for companionship.

Responsibilities

• Support individuals with medical conditions.
• Plan and participate in community outings.
• Encourage social interaction and independence.

Skills

Patience

Empathy

Compassion

Reliability

Strong work ethic

Problem solving

Resilience

Job description

Overview

What makes Community Integrated Care a great place to work:

BANK Support Worker £12.62 per hour Hindley, Wigan (WN2).

Benefits include:-

• £12.62 per hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• We will pay for your DBS
• We are based in one location, so no need to be a car driver
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do. Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of “Your Life, Your Choice” and our strategy “Best Lives Possible”. We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards! We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Role and responsibilities

The people we support have a mix of medical conditions and complex needs, including ADHD, Epilepsy, Autism, and learning disabilities. We take the time to understand each person as an individual, making sure they get the right support to stay safe, healthy, and happy. Being active in the community has really helped everyone grow in confidence, make new friends, and enjoy life more. We love getting out and about—walks in the park, nature trails, and visits to sensory rooms are some of our favourite things to do; they help us relax, have fun, and stay active. We enjoy going shopping, especially when we get to pick out our favourite snacks, and we also like joining in with local events around Wigan whenever we can. We’re proud of how far we’ve come and excited to keep building our independence and life skills. When it comes to getting around, we usually travel by car, but we’re also happy to use the bus or a taxi. At first, we might seem a bit complex, but once we feel comfortable, we really enjoy meeting new people—just at our own pace. We’re cheerful, active, and full of personality. We love going out, but we also enjoy some quiet downtime in our bungalow when we need it.

Your values

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People’s values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click "Apply" to take you through to our short application form.

If you are interested in learning more about the role before submitting your application, please feel free to contact Carol-anne Phypers, our recruitment specialist, email [e-mail]

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong.

We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

Engagement and recognition

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34. The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.