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Governance & Operational Excellence Lead

Hiscox SA

Colchester

Hybrid

GBP 70,000 - GBP 90,000

Full time

Today
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Job summary

A leading insurance provider seeks an Operational Excellence Manager to embed continuous improvement across operations. Key responsibilities include managing governance and oversight, defining the Operational Excellence roadmap, and ensuring compliance with regulatory standards. The role requires strong operational risk experience, stakeholder management, and familiarity with London Market workflows. Join a dynamic team where innovative solutions are valued, and contribute to an evolving work environment in London and Colchester.

Benefits

Hybrid working model
Competitive salary
Career development opportunities

Qualifications

  • Experience in operational risk within an insurance company.
  • Familiarity with London Market workflows preferred.
  • Ability to design MI frameworks.

Responsibilities

  • Embed a culture of continuous improvement across operations.
  • Define the Operational Excellence roadmap.
  • Manage governance and oversight forums.

Skills

Operational risk experience
Strong operations administration
Knowledge of PRA, FCA regulations
Excellent stakeholder management
Analytical mindset

Education

Experience in the Lloyd's insurance market
Job description
A leading insurance provider seeks an Operational Excellence Manager to embed continuous improvement across operations. Key responsibilities include managing governance and oversight, defining the Operational Excellence roadmap, and ensuring compliance with regulatory standards. The role requires strong operational risk experience, stakeholder management, and familiarity with London Market workflows. Join a dynamic team where innovative solutions are valued, and contribute to an evolving work environment in London and Colchester.
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