Viewing Assistant

Knight Frank Group; Remote; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading real estate consultancy is seeking a Viewing Assistant for their Henley-on-Thames office. This part-time role requires showing properties to prospective buyers while delivering exceptional customer service. Candidates should have experience in client-facing roles, a full clean driving license, and local area knowledge. This position offers a competitive salary and presents an opportunity to work within a collaborative environment focused on client satisfaction and trust.

Qualifications

• Experience in a client-facing role is essential.
• Must own a car with a full clean license.
• Good understanding of the sales process required.

Responsibilities

• Show prospective buyers around properties and provide customer service.
• Gather and provide feedback about viewings.
• Communicate efficiently to manage sales professionally.

Skills

Client facing experience

Local area knowledge

IT skills

Job description

Henley - Viewing Assistant page is loaded## Henley - Viewing Assistantremote type: Fully Remotelocations: UK - Henley - 20 Thamesidetime type: Part timeposted on: Posted Todayjob requisition id: JR100925**Who are we**Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments ***in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.***At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart .**About The Role**Knight Frank is looking to hire a Viewing Assistant to join our Henley-on-Thames Office.**Role:**The Viewing Assistant will be responsible for showing prospective buyers around properties, whilst delivering an outstanding level of customer service and demonstrating strong local area insights. Acting as an ambassador for our global firm, you will use a personal approach to ensure our customers have a positive, valuable and seamless experience across all aspects of the viewing process.**Responsibilities:*** Be an ambassador for your office by creating a positive first impression as the first point of contact* Provide comprehensive and detailed feedback about viewings to the office* Have the ability to identify clients’ needs and generate further viewings and referrals* Communicate fully with all concerned to ensure that sales are managed in an efficient and professional manner* Build and maintain goodwill, confidentiality and trust with prospective and existing clients at all times in order to foster the professional image of the Partnership* Confidently share local knowledge with the office and clients* Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchaser’s* Attend mandatory training to support this role**Key Experience Required:*** Experience in a client facing role* Own a car with a full clean licence* Good understanding of the sales process* Regular availability* Basic IT skillsCompetitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.