Lead Retail Shift: Fashion, Home & Beauty

Marks & Spencer Plc; Exeter; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading retail company is seeking a Team Support Manager in Exeter to oversee store operations and ensure exceptional customer service. This role involves leading a team, coaching colleagues, and managing daily operational tasks to create a productive sales environment. Candidates should possess strong digital skills and a commitment to teamwork. A flexible attitude and ability to adapt to change are crucial. This position offers the opportunity to drive performance while supporting a positive team atmosphere.

Qualifications

• Good level of digital capability and can access and utilise relevant systems.
• A good communicator with the ability to build relationships and work within a team.
• Maintain high presentation standards, attention to detail and deliver on time.

Responsibilities

• Lead the operation and ensure the salesfloor is ready to trade.
• Coach colleagues on operational processes and productivity.
• Allocate resources efficiently to ensure a quick payment experience.

Skills

Customer service

Team collaboration

Digital capability

Effective communication

Flexibility and adaptability

Job description

A leading retail company is seeking a Team Support Manager in Exeter to oversee store operations and ensure exceptional customer service. This role involves leading a team, coaching colleagues, and managing daily operational tasks to create a productive sales environment. Candidates should possess strong digital skills and a commitment to teamwork. A flexible attitude and ability to adapt to change are crucial. This position offers the opportunity to drive performance while supporting a positive team atmosphere.