Store Lead: Drive Customer Experience & Team Growth

Lucy & Yak Limited; Exeter; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A thriving retail brand is seeking an Assistant Manager for their Exeter location. You will play a vital role in the store's success by providing exceptional customer service, leading and coaching your team, and driving sales growth. The ideal candidate should have strong leadership skills, previous supervisory experience, and be passionate about customer satisfaction and the brand's values. This full-time position offers a dynamic work environment where creativity and problem-solving skills are essential.

Qualifications

• 2 years of customer-facing experience is essential.
• Previous supervisory/team management experience is necessary.
• Strong leadership and communication skills are required.

Responsibilities

• Support the Store Manager in daily operations and team development.
• Drive sales and customer experience by implementing strategies.
• Manage stock effectively and oversee inventory levels.

Skills

Customer service expertise

Leadership skills

Team coaching

Sales driven

Social media knowledge

Job description

A thriving retail brand is seeking an Assistant Manager for their Exeter location. You will play a vital role in the store's success by providing exceptional customer service, leading and coaching your team, and driving sales growth. The ideal candidate should have strong leadership skills, previous supervisory experience, and be passionate about customer satisfaction and the brand's values. This full-time position offers a dynamic work environment where creativity and problem-solving skills are essential.