Family Peer Advocate

Coordinated Care Services, Inc.; Rochester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

An established industry player is seeking a compassionate Family Peer Advocate to join their team. This role focuses on supporting families navigating mental health challenges, leveraging lived experiences to empower others. The ideal candidate will foster strong relationships with caregivers and collaborate with community resources. With a standard work week of 35 hours and a commitment to professional growth, this position offers a meaningful opportunity to make a difference in the lives of families. Join a dedicated team committed to promoting mental well-being and family-driven approaches.

Benefits

401(k)

401(k) Matching

Employee Assistance Program

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

Qualifications

• Experience working directly with families in a mental health context.
• NYS Credentialed Family Peer Advocate preferred.

Responsibilities

• Engage families in a supportive manner to build relationships.
• Provide services in community settings as requested.

Skills

Effective Communication

Sensitivity to Diverse Backgrounds

Self-Advocacy Empowerment

Mental Health Knowledge

Education

High School Diploma/GED

NYS Credentialed Family Peer Advocate

Tools

Microsoft Office Suite

Paylocity Payroll System

Job description

Organization: Mental Health Association of Rochester/Monroe County

Posting Start: 04/08/2025

Job Title: Family Peer Advocate

Posting End: 04/30/2025

A Brief Job Description:

Join our team as a Family Peer Advocate! MHA is seeking NYScredentialedFamily Peer Advocates.

MHA Family Peer Advocates are responsible for providing services to support families caring for/raising a child who is experiencing social, emotional, mental health, developmental, and/or behavioral challenges in their home, school, placement, and/or community.

Family Peer Advocateshave ‘lived-experience’ as the parent (biological, foster, adoptive) or primary caregiver of a child/youth with a social, emotional, behavioral, mental health, or developmental disability. They receiving training to develop skills and strategies to empower and support other families. They foster effective parent-professional partnership and promote the practice of family-driven and youth-guided approaches.

Essential Job Duties and Responsibilities:(Additional duties may be assigned)

o Engages individuals/families in a personal, supportive manner, creating relationships with caregivers that benefit the youth/child.

o Provides individuals/families with services at the program site and/or in the community as requested.

o Addresses mental health concerns and behaviors

o Empowers participants to be self-advocates in their own lives.

o Collaborates with community resources and makes referrals as necessary.

o Maintains appropriate documentation in a timely manner consistent with department requirements and HIPAA regulations.

Education and Experience:

· High school diploma/GED equivalency.

· Experience and knowledge of the public mental health system.

· Two years' experience working directly with families.

·NYS Credentialed Family Peer Advocate preferred or must be in the process of obtaining Family Peer Advocated credentials from Families Together in NYS.Credentials must be maintained throughout employment.

· Experience using an electronic health record preferred.

Equipment, Machines and Software Used:

· Ability to operate various office equipment including computer, printer, telephone, fax machine, photocopier, scanner, and calculator.

· Computer Software: Microsoft Office to include Word, PowerPoint, Outlook, and Excel. Experience with Paylocity payroll system preferred.

· Reliable transportation and ability to provide services in the community is required.

Knowledge, Skills, and Abilities:

· Ability to communicate effectively (speaking and writing).

· Ability to act with integrity, professionalism, and confidentiality.

· Ability to respond to questions from staff and program participants.

· Individuals must demonstrate sensitivity, respect, and competency with diverse cultural backgrounds, social identities and practices of community members and be willing to participate in anti-racism focused diversity training to increase skills in this area.

· Bi-lingual in Spanish a plus.

Work Hours:

· The standard work week is 35 hours. Typically Monday-Friday 9:00 am - 5:00 pm. Flexibility may be required on occasion.

· This work cannot be performed from home or in hybrid format.

Compensation:

· Compensation will be in the range of $17-20/hr.

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Contact Information:

Sue MacDonald, Director of Human Resources