Mental Health Residential Assistant Program Manager

Coordinated Care Services, Inc.; Rochester; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A mental health services organization in Rochester seeks an Assistant Program Manager to lead a supportive residential program. The role involves managing employee performance, conducting client case reviews, and maintaining a therapeutic community. Candidates should have relevant experience and an associates or higher degree in human services. This position offers competitive pay, flexible work hours, and an opportunity to positively impact clients' lives.

Benefits

Paid Time Off

Medical Insurance

Educational Reimbursement

Competitive Pay

Paid Mileage

Qualifications

• Experience in residential care and human services.
• Facilitation of client case reviews.
• Ability to manage and support a therapeutic environment.

Responsibilities

• Support employee performance management and accountability.
• Maintain own caseload among other duties.
• Facilitate client case reviews with staff.

Skills

Compassionate leadership

Supportive counseling

Performance management

Education

Associates’ Degree in human services

Bachelor's or Master's in human services

Job description

Job Title: >Mental Health Residential Assistant Program Manager

Posting End: 2026-02-28

A Brief Job Description:

Do you lead others to success? East House wants you!

For over 60 years, East Househas been moving lives forward by empowering individuals with persistent mental illness and substance use disorders to recover and to live healthy, fulfilling lives in their community. The dedication of the employees atEast Houseshows in the passion they share with each client through the challenges and milestones as they take their journey towards recovery and independence.

If you are compassionate, supportive leader experienced in residential care then you may be East House’snextAssistant Program Manager. As theAssistant Program Manager is instrumental in helping to build the inclusive and collaborative culture of the residential program. In this role, theAssistant Program Manager would assist in managing employee performance of clear goals and expectations while tracking their progress to success with each of their clients. TheAssistant Program Manager would be responsible for the facilitation of client case reviews with staff, management of the therapeutic community and facility, and maintaining their own caseload among other duties as designated.

East House offers work-life balance and flexibility, along with a great hands-on, experiential opportunity to work in a client-centered environment. If you are looking to join a knowledgeable team, learn something new every day, and truly make a difference in people’s lives, then this opportunity may be right for you!

Assistant Program Manager Compensation: The workplace culture atEast Houseis focused on diversity and inclusion with the support of peers who are dedicated to making a difference in the lives of the people they work with at East House. The compensation package offers competitive pay and benefits. This is a non-exempt position with an hourly wage of $20.15- $25.15 per hour depending on education and experience.

Assistant Program Manager Benefits:Paid Time Off, Paid Holidays, Medical Insurance, Dental Insurance, Company Matched 401K, Life Insurance, Educational Reimbursement, Employee Discount Programs, Competitive Pay, Paid Mileage, 35 hours per week, Sunday – Thursday.

Requirements

Educational Requirements

• Associates’ Degree in human services with three years’ paid experience in a human services related field, or a Bachelors’ or Masters’ degree in human services or equivalent combination of education and experience.

Licensure/Certification Requirements

• NYS motor vehicle license, safe driving record and availability of personal vehicle for work.
• OMH licensed programs: Qualified Mental Health Professional as defined by OMH Residential regulations OASAS licensed programs: Advanced Counselor CASAC or other QHP as defined by OASAS Operating Regulations required.