Supported Living Manager

Dignus Group; Coventry; On-site; GBP 80,000 - GBP 100,000; Full time

Job description

Dignus Group is seeking an experienced and passionate Supported Living Manager to lead and develop our supported living services in Coventry and Leicester. This is a key leadership role, responsible for delivering high-quality, person-centred support that empowers adults with learning disabilities, autism, and mental health needs to live fulfilling, independent lives in the community.

You’ll provide strong operational and strategic leadership across two supported living services, ensuring excellent care, robust governance, and a motivated, well-supported staff team. You’ll also work closely with the people we support to protect their rights, promote independence, and ensure they are actively involved in decisions about their lives—regardless of their level of disability.

What We Offer

• Health Plan
• 33 days annual leave including bank holidays, plus extra days at key milestones
• Full training and ongoing development
• Employee Referral Scheme
• Employee Assistance Programme (EAP)
• Blue Light Card discounts
• A supportive, values-led organisation
• Opportunities to shape and grow services
• A role where your leadership genuinely changes lives

What You’ll Do :

Leadership & Service Development

• Lead and manage supported living services to deliver outstanding, person-centred care.
• Act as Registered Manager with CQC and ensure compliance with all regulatory requirements.
• Drive continuous improvement through audits, governance reports, and service development plans.
• Contribute to regional management and organisational strategy.

People & Staff Management

• Recruit, induct, train, and develop staff in partnership with HR.
• Provide supervision, mentoring, and performance management.
• Ensure rotas meet people’s needs and stay within budget.
• Maintain high morale and a positive, values-led culture.

Quality, Safeguarding & Compliance

• Ensure all services meet CQC and Dignus Quality Assurance standards.
• Lead on safeguarding and ensure all concerns are managed appropriately.
• Maintain accurate records and reporting systems.
• Respond to incidents, complaints, and emergencies professionally and effectively.

Finance & Operations

• Manage budgets and ensure value for money.
• Control staffing and agency costs.
• Oversee administrative systems, reporting, and financial processes.
• Ensure people we support are helped to manage their personal finances where appropriate.

Health, Safety & Environment

• Ensure all properties are safe, well-maintained, and compliant with H&S legislation.
• Lead on risk assessments, fire safety, and incident reporting.

About You

• Extensive experience supporting adults with learning disabilities, autism, mental health needs, and behaviours that challenge.
• Proven leadership experience managing supported living or similar services.