We are recruiting for an Operations Manager covering Stores and Logistics. The post holder will be responsible for playing a pivotal role in streamlining and enhancing our warehousing and logistics operations; leading teams and overseeing day-to-day activities, driving process improvements, strategically planning and managing logistics, whilst ensuring the business is fully compliant with import & export regulations.
Responsibilities
- Lead and oversee all aspects of daily Stores operations, including goods receipt, part warehousing, inventory control and accuracy and kitting across all business revenue streams.
- Implement strategies to optimise efficiency, reduce costs, and improve overall operational performance.
- Focus on waste reduction & the eradication of non-value-added activities. Develop and act upon plans to facilitate process improvement. Monitor & improve cost-productivity measures & operational improvements through increased efficiencies & performance.
- Support, coach and develop the Stores team in all aspects of their roles to create and deploy a dynamic, high performing and efficient team.
- Focus on delivery for our customers across all revenue streams (NPI, Serial, Aftermarket) both internally and externally.
- Create and implement a Stores vision, strategy, principles, policies and best practice processes to improve operational and financial performance.
- Ensure the integrity of inventory accuracy and manage stock movements and work closely with other teams and auditors to validate this and share best practice.
- Identify and resolve any inventory discrepancies and ensure records are compliant.
- Manage slow moving and obsolete stock.
- Strategically plan and manage logistics transportation for the business.
- Liaise with internal teams to ensure on-time delivery of product within a pre-defined budget
- Lead all compliance-based logistics activities, including ensuring appropriate internal procedures exist to comply with all relevant import-export regulations, including accuracy & completeness checks on data, liaising with internal & external auditors.
- Manage logistics contracts with key external providers to ensure lowest acquisition costs are achieved whilst maintaining delivery targets.
- Identify opportunities for process improvement and implement lean methodologies to enhance productivity and reduce lead times.
- Collaborate with cross-functional teams to drive continuous improvement initiatives.
- Continually review processes and implement actions to maximize capacity and efficiency
- Develop an ‘improvement culture’ within the areas of responsibility.
- Work closely with the Quality team to ensure that products meet or exceed quality standards.
- Implement and maintain quality control measures within processes
- Efficiently allocate resources, including labour, equipment and materials, to meet production goals and customer requirements.
- Create, maintain and embody training plans, and employee development targets across the full span of accountability.
- Collaborate with the supply chain team to optimise supply chain delivery, ensuring timely procurement of materials and components
- Implement and monitor safety protocols to create a secure working environment
- Contribute to the development and execution of long-term operational strategies aligned with organisational goals
Reward
- Competitive salary
- Annual bonus (linked to company performance)
- 33 days annual leave (Increase after 5 years\' service)
- 37.5 hours per week
- Flexi time working
- £5,000 employee referral bonus
- Health cash plan
- Contributory Salary Sacrifice Pension Scheme
- Holiday Purchase Scheme - Salary Sacrifice
- Electric Car Scheme - Salary Sacrifice
- Cycle to Work Scheme
- Life Assurance Scheme at x4 gross salary
- Competitive enhanced Maternity and Paternity pay
- IVF & Assisted Conception Policy
- Women in Business - CorporateMember
- Wellbeing Initiatives
- Employee Recognition scheme
- Service Awards
- Local charity /sponsorship activities
- Dedicated employee parking
- Discounted Gym membership
- Learning and development opportunities
- Career progression
Requirements
Essential
- 3+ years management experience having full responsibility of a business function/unit or team.
- Demonstrate in-depth working knowledge of lean & continuous improvement techniques and process improvement projects.
- Proven change management experience.
- Experienced leader with strong record of leading many direct & indirect reports
- Proven ability to work as part of a team and on own initiative to achieve targets.
- Possess strong IT skills including Microsoft Office applications.
- Experience in setting and working with agreed budgets.
- Experience working in a logistics environment
- Experience of working with export and import procedures and controls.
- Knowledge of Union Customs Code (UCC) regulations, in particular Inward Processing, Customs and TSS regulations.
- Effective communication skills
- Strong leadership and strategic thinking skills
- Budgetary and cost management.
- Proven ability to lead a successful team.
- Proven working knowledge of planning systems including MRP system
Desirable
- Bachelor’s degree (or equivalent) in a relevant discipline.
- ILM Leadership and Management Level 7 (or equivalent).
- Lean Certification
We reserve theright to enhance criteria on shortlisting.
Thompson Aero Seating is an Equal Opportunities employer.
The closing date for applications is the 22nd February 2026 at 17:00.
For further infomation contact careers@thompsonaero.com