Operations Shift Supervisor

Triumph Group, Inc.; United Kingdom; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading aerospace manufacturer in Deeside is seeking an Operations Shift Supervisor to ensure compliance with safety and quality standards while driving production performance. You will lead a team of operators, implement Lean principles, and manage workflow to optimize resources. This hands-on role requires experience in manufacturing supervision and the ability to communicate effectively across departments. Join us for a dynamic and engaging work environment focused on operational excellence and continuous improvement.

Benefits

Competitive salary

Career development opportunities

Health and safety focus

Qualifications

• Proven experience supervising teams in a manufacturing environment.
• Strong understanding of production operations and workflow control.
• Confident communicator with the ability to engage at all levels.

Responsibilities

• Own shift performance, delivering against Safety, Quality, Cost, Delivery, and People targets.
• Lead and coordinate production activities, ensuring optimal deployment of operators.
• Coach and develop Cell Leaders, building capability in operational control.

Skills

Supervising teams

Production operations

Lean manufacturing principles

Communication

IT skills (Microsoft Office)

Tools

ERP systems

Microsoft Excel

Job description

Operations Shift Supervisor

Location: Deeside, Flintshire

Reporting to: Operations Manager

Working Pattern: Shift-based (37 hours per week)

Travel: Occasional travel to other Triumph sites required

Position Summary

The Operations Shift Supervisor drives safe, compliant, and efficient production performance while leading a team of multi-skilled operators. This role develops and coaches a Cell Leader, building leadership capability and ensuring strong daily control of operations. Accountable for people, performance, workflow, and resource management, the Supervisor ensures full compliance with aerospace regulations and company standards. They champion continuous improvement, applying Lean principles, leading Kaizen events, and embedding standard work in partnership with the CI function, owning delivery and sustainment of improvements within the shift. Focused on meeting customer requirements on time, in full, and to quality standards, the Supervisor fosters a culture of safety, engagement, and operational excellence. This hands‑on leadership role demands sound judgment, structured problem‑solving, and collaboration across Operations, Quality, Engineering, and Supply Chain. Flexibility to support varying shifts and business needs is essential.

Key Responsibilities

Operational Leadership

• Own shift performance, delivering against Safety, Quality, Cost, Delivery, and People (SQCDP) targets.
• Lead and coordinate production activities, ensuring optimal deployment of operators and Cell Leader.
• Plan and prioritise workflow to meet schedules, optimise resources, and maintain effective shift handovers.
• Monitor takt times and drive productivity improvements across assembly and test operations.
• Provide operational cover to maintain output continuity during absences or resource gaps.

Cell Leader Development

• Coach and develop the Cell Leader, building capability in operational control, leadership, and continuous improvement.
• Set clear expectations and accountability, delegating appropriately while retaining overall responsibility.
• Support daily tier meetings, SQCDP boards, and improvement actions.
• Actively develop succession pipeline for future supervisory roles.

Continuous Improvement

• Lead and embed Lean principles, Kaizen events, and structured problem‑solving (e.g., 5 Why, 8D).
• Own SQCDP boards, tier meetings, and improvement action plans.
• Drive process stability, standard work, and productivity gains.
• Coach operators and Cell Leader in CI tools and behaviors to foster employee‑led improvement.

Quality & Compliance

• Ensure adherence to aerospace standards and internal procedures.
• Maintain product traceability, configuration control, and compliance with approved processes.
• Escalate and contain non‑conformances; support audits, FAIs, and engineering changes.
• Partner with Quality and Engineering to resolve issues and prevent recurrence.

Health, Safety & Environment

• Act as a visible safety leader, enforcing safe systems of work and compliance with HSE standards.
• Support risk assessments, incident investigations, and corrective actions.
• Maintain workplace organisation through 6S principles.

People Leadership

• Lead, motivate, and engage the team of operators through inclusive, professional leadership.
• Manage performance, absence, training, and development plans in line with company processes.
• Conduct reviews, disciplinary investigations, and skills development activities.

Reporting & Communication

• Monitor and report operational KPIs, supporting decision‑making and continuous improvement.
• Communicate effectively across Operations, Quality, Engineering, Supply Chain, and HR.
• Support implementation of policies, procedures, and site initiatives.

Knowledge, Skills & Experience

Essential

• Proven experience supervising or leading teams in a manufacturing environment (aerospace preferred).
• Strong understanding of production operations, workflow control and resource planning.
• Working knowledge of Lean manufacturing principles and continuous improvement tools.
• Ability to interpret production schedules, KPIs and operational data.
• Confident communicator with the ability to influence and engage at all levels.
• Competent IT skills, including ERP systems and Microsoft Office (Excel essential).

Desirable

• Experience working within an aerospace or highly regulated manufacturing environment.
• Knowledge of quality management systems.
• Experience supporting audits, FAIs or regulatory compliance activities.
• Formal leadership or supervisory training such as ILM, IOSH Managing Safely.

Our Vision:

As one team, we enable the safety and prosperity of the world.

Our Mission:

We partner with our Customers to TRIUMPH over their hardest aerospace, defence, and industrial challenges to deliver value to our stakeholders.

Our Values:

• Integrity – Do the right thing for our stakeholders. We value safety, diversity, and respect.
• Teamwork – Win as One team‑one company. Solicit help and assist others.
• Continuous Improvement – Pursue zero defect quality. Attack problems and relentlessly raise the bar.
• Innovation – Passion for growing the business. Lead through ingenuity and entrepreneurship.
• Act with Velocity – Partner, anticipate and communicate. Proactively solve problems.

Code of Conduct:

To perform the job successfully, an individual should demonstrate the TRIUMPH behaviours captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behaviour can be found on our intranet and is embedded within our Performance Management processes. All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.

Environmental, Health, and Safety (EHS):

Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

SELECT US positions require access to technology, materials, software or hardware that is controlled by US export laws including the International Traffic in Arms Regulations (“ITAR”) and the Export administration Regulations (“EAR”). In order to be eligible for applicable positions, you must be a US Person under ITAR or eligible for approval for a U.S. Government export licence. A US Person is a US Citizen, Lawful Permanent Resident, refugee or asylee. All inquiries related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

U.S. applicants must be legally authorised to work in the United States without company sponsorship.

Please contact us if you require assistance in applying for TRIUMPH and we will provide reasonable accommodations via [e-mail].