Residential Property Coordinator: Client & Compliance Support

Centrick Group; Manchester; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A property management company is looking for a proactive individual to support Property Managers in Manchester. You will be responsible for updating records, managing queries, and ensuring compliance. Ideal candidates have strong organizational and customer service skills, attention to detail, and effective communication abilities. Enjoy a competitive benefits package, professional development opportunities, and a supportive workplace culture at this dynamic firm.

Benefits

25 days’ holiday plus bank holidays

Enhanced pension scheme

Increased holiday allowance over time

Company sick pay

Study support

24/7 mental health services

Extra day off on your birthday

Volunteer day annually

Online benefits platform

Responsibilities

• Support Property Managers and their portfolio.
• Escalate unresolved or complex issues to the Property Manager or Senior PC.
• Update Qube & Cheat sheets with relevant information.
• Issue letters on Qube including breach of lease letters.
• Manage MCP efficiently with updates and categorizations.
• Raise detailed work orders and quotation requests.
• Action customer queries via MCP.
• Visit sites for better understanding.
• Handle fob/key requests.
• Provide phone support as needed.
• Action insurance claims depending on complexity.
• Maintain accurate records for audit and compliance.

Skills

Strong administrative skills

Organizational skills

Customer service excellence

Attention to detail

Clear written communication

Job description

A property management company is looking for a proactive individual to support Property Managers in Manchester. You will be responsible for updating records, managing queries, and ensuring compliance. Ideal candidates have strong organizational and customer service skills, attention to detail, and effective communication abilities. Enjoy a competitive benefits package, professional development opportunities, and a supportive workplace culture at this dynamic firm.