Mortgage Administrator

Knight Frank Group; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading real estate consultancy is seeking a Mortgage Administrator for a 6-month fixed-term contract in London. This role involves ensuring exceptional client experiences and supporting advisers throughout the mortgage process. Candidates should have prior experience in mortgage administration and strong organizational skills. Join a dynamic team within a recognized brand that values integrity, professionalism, and career development. Competitive salary offered.

Qualifications

• Previous experience in mortgage and/or protection administration is essential.
• Highly organized and able to prioritize workloads under tight deadlines.
• Strong communication skills with a personable approach.

Responsibilities

• Be the first point of contact for clients conducting introduction calls.
• Liaise with lenders, valuers, and solicitors to progress cases.
• Maintain accurate records on the CRM system.

Skills

Mortgage administration experience

Organizational skills

Strong communication skills

Team player

Proficient in Microsoft applications

Job description

Mortgage Administrator | Knight Frank Finance (6-month FTC) page is loaded## Mortgage Administrator | Knight Frank Finance (6-month FTC)remote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted Todayjob requisition id: JR101067**Who are we**Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments ***in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.***At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart .**About The Role**Knight Frank Finance is an independent mortgage and protection insurance advisory service, part of Knight Frank – the world’s largest privately owned global real estate consultancy. We pride ourselves on delivering the same quality, integrity, and diligence that define the Knight Frank name worldwide.We are looking to hire a Mortgage Administrator to join our dynamic team on a 6-month fixed term contract (FTC).This role is pivotal in ensuring an exceptional client experience and supporting advisers throughout the mortgage process. You will work closely with Certified Advisers and act as part of the business’s second line of defence, helping to identify and mitigate risks in line with Consumer Duty.**What you’ll do*** Be the first point of contact for clients, conducting introduction calls and providing updates at key stages of their mortgage journey.* Liaise with lenders, valuers, and solicitors to progress cases efficiently.* Maintain accurate records on our CRM system, ensuring all documentation and communications are logged.* Assist advisers and clients with queries and resolve issues promptly.* Ensure compliance by flagging missing documents, checking offers, and completing AML checks.* Support the team with holiday cover and collaborate on pipeline reviews.**What we’re looking for*** Previous experience in mortgage and/or protection administration is essential.* Highly organised, methodical, and able to prioritise workloads under tight deadlines.* Strong communication skills with a personable and engaging approach.* A collaborative team player who demonstrates integrity and professionalism.* Proficient in Microsoft applications and experienced in using customer databases.* Join a globally recognised brand synonymous with excellence.* Work in a supportive, values-led environment.* Opportunity to develop your career within a respected financial services team..Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.remote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted 27 Days Ago