Duty Manager

Whitbread PLC; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is looking for a Duty Manager for their Manchester City Centre (Piccadilly) Premier Inn Hotel. The ideal candidate will have proven leadership experience, strong communication skills, and a dedication to delivering exceptional customer service. Responsibilities include managing a high-performing team and ensuring health & safety standards are met. This permanent role offers 31 hours of work per week at a pay rate of up to £13.36 per hour. Extensive training and support will be provided.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Proven leadership experience in retail or similar field.
• Ability to inspire and manage a high-performing team.
• Strong focus on health & safety standards.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure smooth running of the hotel.
• Deliver exceptional guest experiences.

Skills

Leadership skills

Excellent communication

Organizational skills

Customer experience delivery

Job description

We're currently recruiting in our Manchester City Centre (Piccadilly) Premier Inn Hotel. Working 31 hours per week, paying up to £13.36 per hour.

Duty Manager - Manchester City Centre (Piccadilly) Premier Inn Hotel

Come and be a Duty Manager at Premier Inn in Manchester City Centre (Piccadilly).

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay Rate

Up to £13.36 per hour (day shift)

Contract Type

Permanent – we don’t do zero hours contracts!

Hours

31 hours a week

Location

72 Dale St, Manchester M1 2HR

Why You’ll Love It Here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What You’ll Do

Join our team at Manchester City Centre (Piccadilly) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

Inclusion Principle

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 130021-4492

Advertised: 23 Dec 2025