Drainage Engineer - Guildford

Neighbourlybrands; Guildford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local service provider in Guildford is seeking a Drainage Engineer to investigate wastewater works and provide solutions. Responsibilities include site surveys, advising customers, and ensuring compliance with safety regulations. Ideal candidates will have drainage sector experience and strong communication skills. This is a hands-on role requiring a full UK driving license and technical expertise in drainage.

Benefits

Equal Employment Opportunity

Discrimination-free environment

Qualifications

• 1 year’s experience in the drainage sector preferred.
• Technical expertise in drainage and related functions needed.
• Able to use a mobile phone and related tools.

Responsibilities

• Liaising with customers on site.
• Investigating and diagnosing issues via site surveys.
• Advising and implementing solutions.

Skills

Background in drainage engineering

High-pressure water jetting (HPWJ) certification

Excellent verbal and written communication skills

Tools

CRM applications

Job description

Overview

Drainage Engineer – Guildford at Neighbourly®. Role involves attending domestic and commercial sites, investigating wastewater works, identifying issues, and providing appropriate solutions and recommendations.

Key Responsibilities

• Liaising with commercial and domestic customers on site.
• Delivering professional customer service and engaging with customers effectively.
• Investigating and diagnosing issues via site surveys.
• Advising customers on solutions and implementing them, including:
• Drain clearance
• De-scaling and root cutting
• Performing minor excavations and patch lining
• Preventative maintenance
• Using high‑pressure water jetters, CCTV survey equipment and rods
• Identifying potential concerns and recommending additional work
• Interpreting drainage drawings and working independently within areas of expertise
• Reviewing and adherings to RAMS before commencing work
• Identifying and mitigating risks, ensuring health and safety compliance
• Driving brand awareness through professional appearance and technical knowledge
• Sharing knowledge and best practice with colleagues
• Supporting Regional Development Managers for regional success
• Resolving operational, performance, or compliance issues within the territory to safeguard the brand’s reputation
• Ensuring compliance with current legislation and regulations
• Establishing urgency to complete tasks efficiently and accurately, underpinned by strong KPIs
• Any other reasonable duty within capabilities

Qualifications and Skills

• 1 year’s experience in the drainage sector (preferred)
• Ideally 1 year’s plumbing experience
• Technical expertise in drainage and related functions
• Drainage tanker experience (preferred)
• Full clean UK driving license with travel flexibility
• CSCS card holder (preferred)
• Able to use a mobile phone, CRM applications, and related tools

Skills / Knowledge

• Background in drainage engineering
• High-pressure water jetting (HPWJ) certification
• Excellent verbal and written communication skills
• DBS check as part of onboarding
• Ability to work on an on-call rota providing a 24-hour service

Behaviours

• Lead from the front, hands-on, and collaborative
• Positive, can-do attitude with problem-solving ability
• Organised, goal-oriented, and willing to learn
• Ability to work independently and outdoors
• Motivated and customer-centric

Inclusivity

Neighbourly is committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting qualified employees without regard to age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief, or sexual orientation. We are dedicated to a discrimination- and harassment-free work environment where employees are treated with respect and dignity.

Brand – DMD UK Drain Doctor